--- sourceDocument: Brazil Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Health and Safety # Health and Safety {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Health and Safety ServiceNow Health and Safety helps businesses maintain safe and healthy workplace conditions by enabling accurate recording, tracking, and reporting of employee health and safety incidents. This solution supports Environmental, Social, and Governance (ESG) goals by providing essential tools to reduce safety incidents, manage risks, and control costs while centralizing safety knowledge within the organization. Show full answer Show less ## Applications and Capabilities * **Health and Safety Incident Management:** Record, track, investigate, and report employee incidents and observations to reduce workplace hazards. * **OSHA Content Pack:** Automatically complete and export OSHA injury and illness forms for regulatory compliance. * **Health and Safety Case Management:** Support employee health and safety inquiries and manage return-to-work processes after injury or illness. * **Contractor Management and Contractor Service Center:** Manage contractor companies and workers' safety, allowing contractors to complete pre-qualification, submit safety documentation, report incidents, and request work permits through a dedicated portal. * **Health and Safety Risk Management:** Enable workers, line managers, and safety personnel to identify and mitigate risks to prevent injuries. * **Environmental Management:** Manage chemical inventories, ensure regulatory compliance, and automate chemical documentation workflows. * **Now Assist for Health and Safety:** Leverage generative AI for conversational incident reporting, summarization, pattern detection, and generation of corrective and preventive action plans to proactively avoid incidents. ## Additional Features * **Mobile Access:** Use the Now Mobile app to access Health and Safety applications on the go, facilitating timely incident management and reporting. * **Domain Separation:** Supports basic domain separation to securely manage Health and Safety data across different organizational units. * **Third-party Integrations:** Extend functionality by integrating with third-party services for enhanced Health and Safety management. * **App Availability:** Health and Safety applications and updates can be accessed and requested via the ServiceNow Store. ## Practical Benefits for Customers By implementing ServiceNow Health and Safety, customers can expect streamlined incident management, improved regulatory compliance, enhanced risk mitigation, and centralized safety knowledge. The solution empowers safety teams with AI-driven insights and mobile accessibility, increasing responsiveness and reducing workplace incidents, which supports organizational ESG commitments and cost control. ServiceNow Health and Safety enables businesses to ensure safe and healthy working conditions for their employees. This video shows a visual overview of ServiceNow Health and Safety and its capabilities. To deliver on Environmental, Social, and Governance (ESG) goals, companies must correctly record, track, and report on health and safety related employee incidents. ServiceNow Health and Safety provides at-your-fingertips capabilities such as reporting incident and observation and filing job safety analysis (JSA) and a one-stop-shop for all safety knowledge in your company. Further, it also provides the tools to reduce safety incidents, keep the costs down, and assess and manage risks. ## Health and Safety applications {#health-safety-overview__section_ytw_4bk_gwb} Health and Safety includes the following applications: [Health and Safety Incident Management](https://www.servicenow.com/docs/H7JtUAhkBLCX0hFT8ZTnww "The ServiceNow Health and Safety Incident Management application is a solution in Health and Safety that enables organizations to record, track, and report on health and safety related employee incidents and observations. Furthermore, it provides capabilities to investigate and reduce incidents.") : The ServiceNow® Health and Safety Incident Management application is a solution in Health and Safety that enables organizations to record, track, and report on health and safety related employee incidents and observations. Furthermore, it provides capabilities to investigate and reduce incidents. [Health and Safety Incident Management OSHA Content Pack](https://www.servicenow.com/docs/YpVkbVCtqvWWzp9TUSO8NA "With the ServiceNow Health and Safety Incident Management OSHA Content Pack application, you can automatically fill and export OSHA forms for injuries and illnesses that happened in an establishment under your organization.") : With the ServiceNow® Health and Safety Incident Management OSHA Content Pack application, you can automatically fill and export OSHA forms for injuries and illnesses that happened in an establishment under your organization. [Health and Safety Case Management](https://www.servicenow.com/docs/WNvgzIUtmw8SZf2bSz2tlQ "The ServiceNow Health and Safety Case Management application provides capabilities to support employees' health and safety inquiries and their return to work after an injury or illness.") : The ServiceNow® Health and Safety Case Management application provides capabilities to support employees' health and safety inquiries and their return to work after an injury or illness. [Health and Safety Contractor Management](https://www.servicenow.com/docs/LnHMxkt3IrIadTygejG8vA "The ServiceNow Health and Safety Contractor Management application enables you to manage contractor companies and workers for their health and safety. With this application, you can confirm that contract workers have relevant certificates and skills and have completed the required trainings before they arrive at the site so that they can perform their job safely.") : The ServiceNow® Health and Safety Contractor Management application provides capabilities to manage contractor companies and workers for their health and safety. [Contractor Service Center](https://www.servicenow.com/docs/lk92Ob4lNs06DTEbLsSOOg "The ServiceNow Contractor Service Center enables the contract workers to self-service when coming on site to provide documentation, perform tasks, and report any health and safety issues or concerns when on site.") : The ServiceNow®Contractor Service Center application provides contract workers with a dedicated portal to complete pre-qualification tasks, submit safety documentation, report Health and Safety incidents and observations, submit job safety analyses, and request permits to work. [Health and Safety Risk Management](https://www.servicenow.com/docs/s~_f_oq_Fh9Ps68hT~3ukw "The ServiceNow Health and Safety Risk Management application provides capabilities to enable workers, line managers, and safety personnel to work safely and reduce the likelihood of injuries that risks or hazards create.") : The ServiceNow® Health and Safety Risk Management application provides capabilities to enable workers, line managers, and safety personnel to work safely and reduce the likelihood of injuries that risks or hazards create. [Health and Safety Environmental Management](https://www.servicenow.com/docs/ibTinJlZiqtgYYTBab~ncA "The ServiceNow Health and Safety Environmental Management application is a solution in Health and Safety that focuses on environmental conformance. It provides a chemical management feature that enables organizations to manage chemicals, handle emissions and waste, and support regulatory conformance.") : The ServiceNow® Environmental Management application helps in the management of chemicals in an organization by maintaining the chemical inventory, ensuring regulatory conformance, and reducing the manual effort associated with chemical documentation and workflows. ## Now Assist for Health and Safety {#health-safety-overview__section_g1z_qrr_t3c} Now Assist brings generative AI to the Health and Safety with capabilities such as conversational incident reporting and incident summarization. It also uses agentic workflows to analyze incident data, identify patterns, and generate corrective and preventive action plans, empowering safety teams avoid future incidents." Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US). ## Mobile experience for Health and Safety {#health-safety-overview__section_ubb_3dk_gwb} You can use ServiceNow® Now Mobile app to work on the Health and Safety applications. For more information, see [Mobile experience for Health and Safety](https://www.servicenow.com/docs/EyvWSYuLQ19A5xs_3neudw "Enable your employees to submit health and safety incidents and observations, Job safety analyses (JSAs), access safety knowledge base, and more on their mobile device using the ServiceNow mobile applications."). ## Domain separation for Health and Safety applications {#health-safety-overview__section_qcr_opo_zlb} The Health and Safety applications support domain separation at basic level. For more information, see [Domain separation and Health and Safety Incident Management](https://www.servicenow.com/docs/yS9DjXBYlUt~r~6~lUWXVQ "Domain separation is supported for Health and Safety Incident Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.") and [Domain separation and Health and Safety Risk Management](https://www.servicenow.com/docs/vNNlQy3FJup7BfvgVAPQuw "Domain separation is supported for Health and Safety Risk Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data."). For a deeper understanding of the support levels, see [Application support for domain separation](https://www.servicenow.com/docs/access?context=domain-separated-apps&version=brazil&pubname=brazil-platform-security&ft:locale=en-US). ## Request apps on the Store {#health-safety-overview__id_cws_j2q_snb} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#health-safety-overview__inline-send-to-store} ## Integration with Third-party services {#health-safety-overview__section_k3w_zdt_nhc} You can find the Health and Safety applications that offer third-party service integrations to extend their capabilities and enhance functionality. For more information, see [Integration of Health and Safety applications with third-party services](https://www.servicenow.com/docs/rVzo4SPnvHLN6YCggn2hZA "Extend the capabilities of the Health and Safety applications by integrating it with other third-party systems.").