--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # ServiceNow Document Designer with Word release notes # ServiceNow Document Designer with Word release notes {#ariaid-title1} Release version: Store Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of ServiceNow Document Designer with Word release notes The ServiceNow Document Designer with Word application enables customers to generate richly formatted Word documents by extracting metadata and data from ServiceNow tables. It supports insertion of repeating content blocks, scripted variables, and HTML-formatted data, allowing for highly customizable document templates suited for various business needs. Show full answer Show less This solution integrates with Microsoft Word and consolidates previous add-ins for a unified document creation experience while enhancing security and functionality. ## Key Features * **Scripted HTML Columns:** Authors can create data columns returning HTML content through scripts, enabling embedded images and rich formatting in tables and repeaters. * **Enhanced Document Generation:** Support for scripted variables and improved handling of filters and formatting issues ensures more accurate and flexible templates. * **Template Building Controls:** Limits on content block nesting, image count, and table placement prevent errors during template creation, improving stability. * **Data Integration:** Merging of reporting and content insertion capabilities allows seamless embedding of ServiceNow reports and data into documents. * **Expanded Table Capabilities:** Ability to add up to 20 columns in tables and reorder columns directly from the add-in streamlines template customization. * **Localization and Security Enhancements:** Fixed localization issues and strengthened access controls safeguard document generation processes. ## Key Outcomes * Customers can create complex, data-driven Word documents directly from ServiceNow records with enhanced formatting and embedded dynamic content. * Improved template stability and error handling reduce document generation failures and improve user experience. * Unified Document Designer plugin simplifies deployment and maintenance across Office 365 and ServiceNow environments. * Role-based access (sngrcdocdesign.developer) enables controlled creation of advanced scripted variables for document templates. * Support for special characters and proper HTML escaping ensures documents render correctly across different languages and content types. Version history for the ServiceNow Document Designer with Word application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 23.0.3 - September 2026 (Brazil) : * New: * Scripted HTML column type for document designer * Authors can now create data columns that return HTML through scripts, enabling rich formatting and embedded images within repeater and table iterations. Scripted HTML columns are available in the Data Column form and render formatted content in generated documents. {#store-grc-rn-sn-document-designer-word__ul_xmp_hhb_lkc} {#store-grc-rn-sn-document-designer-word__ul_rjl_hhb_lkc} * Changed * Enhanced support for scripted HTML data columns * Report generation now correctly handles special characters in HTML fields, ensuring successful output and proper character escaping. {#store-grc-rn-sn-document-designer-word__ul_l5h_3hb_lkc} {#store-grc-rn-sn-document-designer-word__ul_gcy_hhb_lkc} Version 22.3.2 - June 2026 (Australia) : * Changed: * Consolidated Document Designer plugin * Manifest changes, backend logic updates, and repeater configuration adjustments to support the consolidation of the O365 and Document Designer add-ins into a unified Document Designer plugin with new business domain support. {#store-grc-rn-sn-document-designer-word__ul_trm_tv2_kjc} * This release includes security enhancements that strengthen access controls across the application. {#store-grc-rn-sn-document-designer-word__ul_xzk_sv2_kjc} * Fixed: * Office Add-in manifest corruption * Fixed an issue where the sn_office_control for Create Claim was corrupting the Office Add-in manifest by duplicating the ExtensionPoint block. {#store-grc-rn-sn-document-designer-word__ul_h5d_tv2_kjc} {#store-grc-rn-sn-document-designer-word__ul_i31_tv2_kjc} {#store-grc-rn-sn-document-designer-word__ul_mbx_rv2_kjc} Version 21.1.3 - December 2025 (Zurich) : Fixed: Resolved an issue affecting localisation functionality Version 21.0.4 - August 2025 : * Document Generation * Enhanced document generation with scripted variables support * Improved handling of intermediate filters in document templates * Fixed various document formatting issues {#store-grc-rn-sn-document-designer-word__ul_nmm_zwf_bgc} * Data Model * Added support for scripted variables in templates * A new role sn_grc_doc_design.developer is added for creating scripted variables. * Implemented intermediate filter functionality for content configuration {#store-grc-rn-sn-document-designer-word__ul_ojh_1xf_bgc} * Bug Fixes * Resolved table formatting problems (width truncation) * Fixed truncated image display in HTML content {#store-grc-rn-sn-document-designer-word__ul_abx_1xf_bgc} Version 20.0.1 - February 2025 : * Ability to add up to 20 columns in a table and in a content block * Ability to choose and reorder columns from the add-in during template building * Insert Content and Update Content from ServiceNow Reporting (ESG add-in) is merged with Document Designer add-in to insert data and reports into the document * Data Relationship tab is added into the template configuration * Template data relationship table is removed and deprecated Error handling (Restrictions while template building) Adding a Content block within other Content blocks is restricted Adding more than 10 images is restricted Adding more than one table inside the content block is restricted {#store-grc-rn-sn-document-designer-word__latest-store-grc-rn-sn-document-designer-word} {#store-grc-rn-sn-document-designer-word__latest-store-grc-rn-sn-document-designer-word} Version 19.1.2 - November 2024 : The Document Designer for Microsoft Word enables you to extract metadata, including fields, related lists, reference fields, and their associated elements from ServiceNow tables. It also allows you to insert content blocks that repeat based on the number of records in a table, such as 10 blocks for 10 issues. When applied to specific records, the template generates a Word document.