---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# ServiceNow Store - IT Service Management version history release notes

# ServiceNow Store - IT Service Management version history release notes {#ariaid-title1}

* Release version: Store
* 
* Updated October 16, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow Store contains IT Service Management applications.
Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store.

## Read ITSM documentation in one place {#store-rn-itsm__section_pgm_mcj_z3b}

The ServiceNow Store
IT Service Management documentation is
now in the release family sections of the ServiceNow Product Documentation site.
To read about ITSM features from the ServiceNow Store and the family releases,
navigate to the [Product Documentation site homepage](https://docs.servicenow.com) and select your release family.
* **[Advanced Recommended actions for ITSM release notes](https://www.servicenow.com/docs/02QzTfxg9ev0C~Y8oOaXxA)**   
  Version history for the ITSM Recommended Actions for ITSM - Advanced application on the ServiceNow Store.
* **[Agent Client Collector for Investigation release notes](https://www.servicenow.com/docs/FdYurVqhyM59jbfgdEViNA)**   
  Version history for the ITSM Agent Client Collector for Investigation on the ServiceNow Store.
* **[Simplified IT Service Management release notes](https://www.servicenow.com/docs/jnipAgIL~JBZyi9unjeGtQ)**   
  Version history for the ServiceNow® Simplified IT Service Management application on the ServiceNow Store.
* **[App Applaud UX release notes](https://www.servicenow.com/docs/KAG5wAamXEiFGjAJ02qNmw)**   
  Version history for the ITSM App Applaud UX application on the ServiceNow Store.
* **[Coaching release notes](https://www.servicenow.com/docs/EpBieRBWKIwrru2j~8nkrA)**   
  Version history for the ITSM Coaching application on the ServiceNow Store.
* **[Coaching with Learning release notes](https://www.servicenow.com/docs/woe2EfmsXbz_7xxoGoq0~g)**   
  Version history for the Coaching with Learning application on the ServiceNow Store.
* **[Coaching with Learning Migration Utility release notes](https://www.servicenow.com/docs/YrsGdE1iloiQzxGqVz8Dmg)**   
  Version history for the Coaching with Learning Migration Utility application on the ServiceNow Store.
* **[Collaboration Services release notes](https://www.servicenow.com/docs/RdtAkGZ_m2uD7c9o4CetuA)**   
  Version history for the IT Service Management Collaboration Services application on the ServiceNow Store.
* **[Confluence Search Connector release notes](https://www.servicenow.com/docs/HhbSpjAkb9s7aYJz7POfyw)**   
  Version history for the Confluence Search Connector application on the ServiceNow Store.
* **[DEX Application and Device Health release notes](https://www.servicenow.com/docs/RNqEzt07RvMAqMUAECCQaQ)**   
  Version history for the DEX Application and Device Health application on the ServiceNow Store.
* **[DEX Content Playbook release notes](https://www.servicenow.com/docs/0vtkNwtjz_evUhL2NjzAqg)**   
  Version history for the DEX Content Playbook application on the ServiceNow Store.
* **[DEX Desktop Assistant release notes](https://www.servicenow.com/docs/COww7fQT22zbg7b1E~Kafg)**   
  Version history for the DEX Desktop Assistant application on the ServiceNow Store.
* **[Digital Experience Score​ release notes](https://www.servicenow.com/docs/~DBWB7SfZ2D8uBudOM4sAQ)**   
  Version history for the Digital Experience Score application on the ServiceNow Store.
* **[Digital Portfolio Management release notes](https://www.servicenow.com/docs/lkDwbbPUbtlEHUtmFwQe5A)**   
  Version history for the Digital Portfolio Management application on the ServiceNow Store.
* **[Digital Product Release release notes](https://www.servicenow.com/docs/jZ9pBuynHG9z98N7v~scPQ)**   
  Version history for the Digital Product Release application on the ServiceNow Store.
* **[Enterprise Portfolio release notes](https://www.servicenow.com/docs/4NuQwzMdyYJCNNyxI4oXqw)**   
  Version history for the ITSM Enterprise Portfolio application on the ServiceNow Store.
* **[Impact Value Management - ITSM release notes](https://www.servicenow.com/docs/yk8BTefWZFupKfHr52BvEA)**   
  Version history for the Impact Value Management - ITSM application on the ServiceNow Store.
* **[Interceptor UI for Service Operations Workspace release notes](https://www.servicenow.com/docs/x4Qbg24FX23VoWfC8zCFHQ)**   
  Version history for the Interceptor UI for Service Operations Workspace application on the ServiceNow Store.
* **[Investigation Framework release notes](https://www.servicenow.com/docs/k~Y8dCZZgKtkDiYV~4rOWA)**   
  Version history for the ITSM Investigation Framework on the ServiceNow Store.
* **[IT Service Management AI voice agent collection release notes](https://www.servicenow.com/docs/wWhqN9VxqvGZP~O1nCgE6g)**   
  Version history for the ServiceNow® IT Service Management AI voice agent collection application on the ServiceNow Store.
* **[IT Service Management for Microsoft 365 release notes](https://www.servicenow.com/docs/EALgffRKOEK9~JcCt5XNqw)**   
  Version history for the IT Service Management for Microsoft 365 application on the ServiceNow Store.
* **[IT Service Management integration with Microsoft Teams release notes](https://www.servicenow.com/docs/rFwD2B6bY4O8hcHBCX9wbA)**   
  Version history for the IT Service Management integration with Microsoft Teams on the ServiceNow Store .
* **[ITSM - Advanced release notes](https://www.servicenow.com/docs/QB3BmZdb3yGHreG517Duyg)**   
  Version history for the ServiceNow® ITSM - Advanced application on the ServiceNow Store.
* **[ITSM - Foundation release notes](https://www.servicenow.com/docs/0aNkIi0laehW0w4wYCHWEw)**   
  Version history for the ServiceNow® ITSM - Foundation application on the ServiceNow Store.
* **[ITSM - Prime release notes](https://www.servicenow.com/docs/3xGCDy1NL3AaLcgf3RgXKw)**   
  Version history for the ServiceNow® ITSM - Prime application on the ServiceNow Store.
* **[ITSM Analytics release notes](https://www.servicenow.com/docs/7Xxtu1P8uOQtjgO1lV7dtA)**   
  Version history for the ITSM Analytics on the ServiceNow Store.
* **[ITSM Employee Slate for Moveworks release notes](https://www.servicenow.com/docs/ICvcRxQNBBt9n~im2Fn2Zg)**   
  Version history for the ServiceNow® ITSM Employee Slate for Moveworks application on the ServiceNow Store.
* **[ITSM Microsoft AD Spoke for Password Reset release notes](https://www.servicenow.com/docs/0Or39dQy6R~n5vma3cAM_A)**   
  Version history for the ITSM Microsoft AD Spoke for Password Reset on the ServiceNow Store.
* **[ITSM Microsoft Entra ID Spoke for Password Reset release notes](https://www.servicenow.com/docs/g7nPfMA1JHlZxM6pZN1r5Q)**   
  Version history for the ITSM Microsoft Entra ID Spoke for Password Reset on the ServiceNow Store.
* **[ITSM Mobile Agent release notes](https://www.servicenow.com/docs/qxT6Veg6qrBxvoyY5qvy7Q)**   
  Version history for the ITSM Mobile Agent on the ServiceNow Store.
* **[ITSM NLU Model for Virtual Agent Conversations release notes](https://www.servicenow.com/docs/chMs5lie5h_v_vmkY4JSUA)**   
  Version history for the ServiceNow® ITSM NLU Model for Virtual Agent Conversations application on the ServiceNow Store.
* **[ITSM Process Mining Content Pack release notes](https://www.servicenow.com/docs/nonuDqUCGBtYZNINYkukaQ)**   
  Version history for the ITSM Process Mining Content Pack on the ServiceNow Store.
* **[ITSM Success Dashboard release notes](https://www.servicenow.com/docs/2Bc7OtiZC5sJk3kdxYJtrw)**   
  Version history for the ITSM Success Dashboard application on the ServiceNow Store.
* **[ITSM Success Dashboard indicators release notes](https://www.servicenow.com/docs/a8SixPp~rWbPVNBbiK_lWA)**   
  Version history for the ITSM Success Dashboard indicators application on the ServiceNow Store.
* **[ITSM Virtual Agent Conversations release notes](https://www.servicenow.com/docs/KfRRjyta5_VR8OhxGiLrRw)**   
  Version history for the ServiceNow® ITSM Virtual Agent Conversations on the ServiceNow Store.
* **[Knowledge Graph release notes](https://www.servicenow.com/docs/hSlPXmY804Kh8Pg1D9~BAA)**   
  Version history for the Knowledge Graph application on the ServiceNow Store.
* **[Meeting CAB release notes](https://www.servicenow.com/docs/VmZnSQ5qmPmZtBjSQlqAiQ)**   
  Version history for the Meeting CAB on the ServiceNow Store.
* **[Meeting Extensions for Microsoft Teams release notes](https://www.servicenow.com/docs/NxNaCaohHKqAKVN_Gfsyjw)**   
  Version history for the Meeting Extensions for Microsoft Teams on the ServiceNow Store.
* **[Microsoft Endpoint Configuration Manager for Investigation release notes](https://www.servicenow.com/docs/lPA1ImMFmBdBBwfoVdnYPA)**   
  Version history for the Microsoft Endpoint Configuration Manager for Investigation on the ServiceNow Store.
* **[Microsoft Entra ID Integration for Password Reset release notes](https://www.servicenow.com/docs/0SnsVzY039GQVKvBuohW1A)**   
  Version history for the ServiceNow® Microsoft Entra ID Integration for Password Reset application on the ServiceNow Store.
* **[Migration Utility for Service Operations Workspace release notes](https://www.servicenow.com/docs/zHqYs5wN8AIIesRfRKA6zQ)**   
  Version history for the Migration Utility for Service Operations Workspace on the ServiceNow Store.
* **[Notify Connector for Microsoft Teams release notes](https://www.servicenow.com/docs/ygQJ~gvezldKvtV9uOgqhA)**   
  Version history for the IT Service Management Notify Connector for Microsoft Teams application on the ServiceNow Store.
* **[Notify Webex Connector release notes](https://www.servicenow.com/docs/QCk6_ePxCH9qPgxZYnpSDA)**   
  Version history for the Notify Webex Connector application on the ServiceNow Store.
* **[Notify Zoom Connector release notes](https://www.servicenow.com/docs/4XD5g2ZnVbKTORuPCWCgcw)**   
  Version history for the ITSM Notify Zoom Connector on the ServiceNow Store.
* **[Now Assist for Digital End-user Experience Self-service (DEX) release notes](https://www.servicenow.com/docs/jKksK43pbAUCTn99l97xrA)**   
  Version history for the ServiceNow® Now Assist for Digital End-user Experience Self-service (DEX) application on the ServiceNow Store.
* **[Observation Framework release notes](https://www.servicenow.com/docs/PmagEcByGWDK0TxofteT~Q)**   
  Version history for the Observation Framework on the ServiceNow Store.
* **[On-Call UI Components for Configurable Workspaces release notes](https://www.servicenow.com/docs/VPT~2dsbHDiD5MBT7fPBEg)**   
  Version history for the On-Call UI Components for Configurable Workspaces application on the ServiceNow Store.
* **[Otto Readiness Evaluation release notes](https://www.servicenow.com/docs/ad11D0SUWboYQnVt9dd5zQ)**   
  Version history for the Now Assist Readiness Evaluation application on the ServiceNow Store.
* **[Outlook Actionable Messages release notes](https://www.servicenow.com/docs/iTDgQyVguWJ23djMw4JKQw)**   
  Version history for the ITSM Outlook Actionable Messages app on the ServiceNow Store.
* **[Password Reset for Virtual Agent release notes](https://www.servicenow.com/docs/eHbHD6o0uIw0FRF1mf7woQ)**   
  Version history for the Password Reset for Virtual Agent on the ServiceNow Store.
* **[Performance Analytics Content Pack - Vendor Management Workspace release notes](https://www.servicenow.com/docs/wvf3vfaCLY2TVZpRaOY70A)**   
  Version history for Performance Analytics Content Pack - Vendor Management Workspace on the ServiceNow Store.
* **[Proactive Engagement release notes](https://www.servicenow.com/docs/TPvsvEpjzcyFxw2AeiNDKg)**   
  Version history for the Proactive Engagement application on the ServiceNow Store.
* **[Problem Management Migration Utility release notes](https://www.servicenow.com/docs/qJsQBRE0T3G8WG0N12061Q)**   
  Version history for the ITSM Problem Management Migration Utility on the ServiceNow Store.
* **[Recommendations for Incident Management release notes](https://www.servicenow.com/docs/PXo3igwY_NXEjjhyo_L_8w)**   
  Version history for the Recommendations for Incident Management application on the ServiceNow Store.
* **[Recommended Actions for ITSM release notes](https://www.servicenow.com/docs/uKNgAJ7CSs3_1s_82x9fCw)**   
  Version history for the Recommended Actions for ITSM application on the ServiceNow Store.
* **[Remedial Actions Framework release notes](https://www.servicenow.com/docs/uqIx7UES7UXuSsdwTXnv_Q)**   
  Version history for the Remedial Actions Framework on the ServiceNow Store.
* **[Request Management for Service Operations Workspace release notes](https://www.servicenow.com/docs/Wmnn~NVBHeerEdwWKMWprw)**   
  Version history for the Request Management for Service Operations Workspace application on the ServiceNow Store.
* **[Service Builder release notes](https://www.servicenow.com/docs/Z7VP0Or6kejzjAxhIxQJfw)**   
  Version history for the Service Builder application on the ServiceNow Store.
* **[Service Operations Workspace Admin Center release notes](https://www.servicenow.com/docs/cRZZKxfgw9g5faWUXj12qw)**   
  Version history for the ITSM Service Operations Workspace Admin Center application on the ServiceNow Store.
* **[Service Operations Workspace ITSM Advanced Applications release notes](https://www.servicenow.com/docs/OiW7Q~wHjOH0Jc3j3~~O1A)**   
  Version history for the ServiceNow® Service Operations Workspace ITSM Advanced Applications application on the ServiceNow Store.
* **[Service Operations Workspace ITSM Applications release notes](https://www.servicenow.com/docs/oU~xljr3rygJxpx2sxq8mA)**   
  Version history for the Service Operations Workspace ITSM Applications on the ServiceNow Store.
* **[Service Reliability Management release notes](https://www.servicenow.com/docs/MV01Eg99gTgjxsBqKizlCw)**   
  Version history for the ITSM Service Reliability Management application on the ServiceNow Store.
* **[ServiceNow Benchmarks release notes](https://www.servicenow.com/docs/7ZVH3gptQwP2RqKEETAovw)**   
  Version history for the ITSM ServiceNow Benchmarks application on the ServiceNow Store.
* **[ServiceNow for Microsoft Teams release notes](https://www.servicenow.com/docs/qU9HMTQjX6z6mXjkulzhzQ)**   
  Version history for the ServiceNow for Microsoft Teams integration on the ServiceNow Store.
* **[ServiceNow Otto for ITSM release notes](https://www.servicenow.com/docs/5BGklzyhLJvg5LPuX568Eg)**   
  Version history for the ServiceNow Otto for ITSM on the ServiceNow Store.
* **[ServiceNow University Integration release notes](https://www.servicenow.com/docs/ARnAvxrwhiwEDU6I8CShRQ)**   
  Version history for the ServiceNow University Integration application on the ServiceNow Store.
* **[ServiceNow University Spoke release notes](https://www.servicenow.com/docs/o8rKNzDIdEgnN0JY4TkbCQ)**   
  Version history for the ServiceNow University Spoke application on the ServiceNow Store.
* **[Shift Planning release notes](https://www.servicenow.com/docs/PO_RjoSPXznZiP~UNde7bg)**   
  Version history for the Shift Planning application on the ServiceNow Store.
* **[Skill Review Management release notes](https://www.servicenow.com/docs/8CEGrtg~2txmcQq6mK1p3g)**   
  Version history for the Skill Review Management application on the ServiceNow Store.
* **[Site Reliability Metrics release notes](https://www.servicenow.com/docs/ivEph00_xRkbVnOLBlOSPA)**   
  Version history for the Site Reliability Metrics on the ServiceNow Store.
* **[Site Reliability Metrics UX release notes](https://www.servicenow.com/docs/B0gHviJG55uQ18~f8PUmxg)**   
  Version history for the Site Reliability Metrics UX on the ServiceNow Store.
* **[Site Reliability Operations release notes](https://www.servicenow.com/docs/VHmGJuHh_PSi9dwJJtnbDw)**   
  Version history for the Site Reliability Operations on the ServiceNow Store.
* **[Task Intelligence for ITSM release notes](https://www.servicenow.com/docs/6EavcQxZg6kSfyRW1uKvKg)**   
  Version history for the Task Intelligence for ITSM application on the ServiceNow Store.
* **[Team Performance release notes](https://www.servicenow.com/docs/2ZNgtbuAr8rsQHaN640oVw)**   
  Version history for the ITSM Team Performance application on the ServiceNow Store.
* **[UI Components of Collaboration for Configurable Workspaces release notes](https://www.servicenow.com/docs/JJnNyhR9bsNskcTbmPEYjA)**   
  Version history for the UI Components of Collaboration for Configurable Workspaces on the ServiceNow Store.
* **[User Experience Redirection release notes](https://www.servicenow.com/docs/iwgmXwOepCzH8rkoOjTG3w)**   
  Version history for the ServiceNow® User Experience Redirection application on the ServiceNow Store.
* **[User Surveys release notes](https://www.servicenow.com/docs/V4LugsGxjeR1jEDI12zSBA)**   
  Version history for the ITSM User Surveys application on the ServiceNow Store.
* **[Vendor Management Mobile release notes](https://www.servicenow.com/docs/cWUvYn8Q_FFqzWUGiqJIhw)**   
  Version history for the Vendor Management Mobile application on the ServiceNow Store.
* **[Vendor Management Workspace release notes](https://www.servicenow.com/docs/VG48Tydvmm9r0tlmCjKXaA)**   
  Version history for the Vendor Management Workspace application on the ServiceNow Store.
* **[Virtual Machine Management for Virtual Agent release notes](https://www.servicenow.com/docs/HrgLelAtZWibD7Z9jSJF5A)**   
  Version history for the Virtual Machine Management for Virtual Agent on the ServiceNow Store.
* **[Work Scheduler for Workforce Optimization release notes](https://www.servicenow.com/docs/8IxtB1um_R6RC5~FqvYhig)**   
  Version history for the ITSM Work Scheduler for Workforce Optimization application on the ServiceNow Store.
* **[Workforce Optimization Common release notes](https://www.servicenow.com/docs/uEI66npa2d0eHg6IzvK2HA)**   
  Version history for the Workforce Optimization Common on the ServiceNow Store.
* **[Workforce Optimization Configurable Workspace Core release notes](https://www.servicenow.com/docs/Ne0NGhoyaUpBBPPVZZ3lOw)**   
  Version history for the Workforce Optimization Configurable Workspace Core on the ServiceNow Store.
* **[Workforce Optimization Content Pack for ITSM release notes](https://www.servicenow.com/docs/oUZfxyXCxb~8QmD~W6ijQg)**   
  Version history for the Workforce Optimization Content Pack for ITSM on the ServiceNow Store.
* **[Workforce Optimization for ITSM Admin Center release notes](https://www.servicenow.com/docs/N3Ktlw2naeqAvZDNBTzFaw)**   
  Version history for the Workforce Optimization for ITSM Admin Center application on the ServiceNow Store.
* **[Workforce Optimization for ITSM Configurable Workspace release notes](https://www.servicenow.com/docs/5L8dmg4RycGo1p5HtPBbgg)**   
  Version history for the Workforce Optimization for ITSM Configurable Workspace application on the ServiceNow Store.

