---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Entitle a product

# Entitle a product from your ServiceNow instance {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage entitlement of products from your ServiceNow
instance.

## Before you begin

Purchase the product on ServiceNow Store and [opt in](https://www.servicenow.com/docs/WhtrTp0kFFrYuefUvgT9nA "Opt in to the required product available on ServiceNow Store by navigating to the ServiceNow Products module.") from your ServiceNow instance.  
Note:  
Legacy Application Manager is being deprecated. Starting with Australia patch 1, Legacy Application Manager is no longer available and bookmarks will redirect to the new Application Manager experience.

A known issue affects the use of bookmarks to access the Legacy Application Manager before Australia patch 1. For details about possible issues with accessing the Legacy Application Manager, see the [Deprecated Classic App Manager URL usage causes issues on instances running ZP5 / YP10 and above \[KB2804238\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2804238) article in the Now Support knowledge base.

A new Application Manager experience is available. The new experience simplifies the process of managing your licensed applications by consolidating them in one convenient location, displaying all
applications, plugins, installed applications, and available updates. For more information, see [Application Manager](https://www.servicenow.com/docs/jzoo2p7WgzWfuwJOegskwA "Application Manager provides admins the ability to install, update, and manage licensed applications and plugins for their instance.").

Role required: admin

## Procedure

1. Navigate to System ApplicationsAll Available ApplicationsAll.
2. From the filter options, select the Product not entitled indicator.  
   All the purchased unentitled products are displayed.
3. Select the menu icon ( ![Menu icon]() ) on the product tile, and select Entitle this instance.  
4. In the Application entitlement dialog box, select OK.

## Result

Product entitlement is provided to your ServiceNow instance.

## What to do next

[Install](https://www.servicenow.com/docs/cSwMbeBNp4_ATfucCDvhCw "Install an application that you purchased from the ServiceNow Store to make it available on your instance.") the product if it's compatible with the version of your ServiceNow instance.

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