---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Workplace Concierge

# Workplace Concierge {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Workplace Concierge application is a Workplace Service Delivery application designed to provide employees with real-time insights to optimize their workplace experience.

## Get started {#workplace-concierge-feat__section_ipx_y41_gvb}

|-|-|-|
| [Explore Learn about Workplace Concierge concepts and features.](https://www.servicenow.com/docs/3EE8MUiPbBQxAC6iILqCrg "The Workplace Concierge application is a Workplace Service Delivery application designed to provide employees with real-time insights to optimize their workplace experience.") | [Configure Install Workplace Concierge to get started.](https://www.servicenow.com/docs/HzU~FvyjB4WX_7gU~h9Y0g "Install and configure the Workplace Concierge application.") | [Use Use Workplace Concierge - Employee presence to enable employees to set routines.](https://www.servicenow.com/docs/gr4_aAcNavwHWbWl4pl3TQ "Set your in-office days. Collaborate with your coworkers and plan your meeting and in-offce collaborations efficiently.") |
| [Manage Manage employee routines and collaborators.](https://www.servicenow.com/docs/w2GkOKW6YtjZEwaEeTO2rw "Manage Employee routines, collaborators, and exceptions. Monitor the routines, collaborators, and exceptions created by employees.") | [Components Get details about the components installed and key features of Workplace Concierge.](https://www.servicenow.com/docs/enOsEr6lTpZtoWp9WIi0ow "Reference topics provide additional information about the forms and lists used in the Workplace Concierge application.") | [Reference Get details about the forms and lists used in Workplace Concierge.](https://www.servicenow.com/docs/enOsEr6lTpZtoWp9WIi0ow "Reference topics provide additional information about the forms and lists used in the Workplace Concierge application.") |
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{#workplace-concierge-feat__table_qld_tw1_gvb}