---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Unmigrated content and compatibility mode migrations

# Unmigrated content and compatibility mode migrations {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
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## Summary of Unmigrated content and compatibility mode migrations

This content explains how dashboard content is migrated to the new Platform Analytics experience in ServiceNow, highlighting which elements migrate natively, which do not, and how compatibility mode handles unmigrated content.
Show full answer Show less  

## Unmigrated Content Details

* **Dashboard configurations not migrated:** Widget title alignment, dashboards with unsupported content like dynamic content blocks.
* **Filters not migrated:** Debug filter, filter user preferences, cascading filters with "Choice to Choice" configuration, and filtered list content.
* **Visualization configurations not migrated:** Dashboard access restrictions by role, group edit rights (only view rights retained after migration), header and color configurations for visualizations used in multiple dashboards, Indicator and Breakdown Scorecard elements such as Show Distribution and Show Bullet chart, and Calendar year view component.

Core UI versions of dashboards with unsupported content remain accessible in the dashboard library.

## Compatibility Mode Migrations

Compatibility mode migration embeds original dashboard content in iframes without altering or moving it. This mode applies to dashboards containing any non-Performance Analytics widget, reports, or interactive filters, including all custom filters, content blocks, gauges, and gadgets.

**Note:** Dashboards migrated in compatibility mode may experience performance issues.

## Generic Visualization and Scorecard Configurations Migrated in Compatibility Mode

* Sorting by dot-walked fields
* Reporting on variables and questions
* List default drilldown view from Report Designer
* Breakdown elements based on choice fields
* Single score with period comparison
* Pivot scorecard support for element filters
* Grouping by duration fields
* Different follow filters for related indicators
* Hierarchy breakdown support
* List scorecard configurations including key indicators and performance-based filters
* Scorecard widgets with multiple indicators having different time series are migrated in compatibility mode

## Reports and Performance Analytics Widgets Migrated in Compatibility Mode

* Report types: Control, Trendbox, Histogram, Funnel, Pyramid
* Performance Analytics Widgets: Workbench, Text Analytics, Treemap, Previous period charts, Spider, Funnel, Pyramid, Relative compare

## Practical Implications for ServiceNow Customers

When migrating dashboards to the Platform Analytics experience, customers should expect that some content will remain in compatibility mode due to unsupported features. These dashboards will function within iframes, preserving original content but potentially impacting performance. Customers may need to manually adjust sharing settings for visualizations after migration. Understanding which elements migrate natively versus in compatibility mode helps plan dashboard modernization and manage expectations regarding functionality and performance post-migration.  
Most dashboard content is migrated to the new Platform Analytics experience. However, some visualizations, aspects of visualizations, filters, and configurations can't be migrated. Dashboards with this content are migrated as embedded content (iframes), also known as
compatibility mode.
Note:  
If you have already migrated to Platform Analytics experience, the Migration Center automatically migrates any previously incompatible content that is now compatible when you upgrade releases.

## Not migrated {#data-mig-unmigrated-content__section_pkd_g5b_rzb}

The only generic dashboard configuration that is not migrated is widget title alignment. Dashboards that contain unsupported content, including dynamic content blocks aren't migrated. The Core UI versions of these dashboards remain
available in the dashboard library.  
These filters aren't migrated:

* Debug filter
* Filter user preferences from dashboards
* Cascading filters that support the Choice to Choice configuration
* Filtered list content. For more information on List filters, see [Create a filter in List](https://www.servicenow.com/docs/access?context=t_CreatingFilters&version=brazil&pubname=brazil-platform-user-interface&ft:locale=en-US).
{#data-mig-unmigrated-content__ul_zfy_35b_rzb}  
Visualization configurations that aren't migrated:

* Restriction of dashboard access to specific roles.
* Group edit rights.Reports that are shared to groups with edit rights only retain view rights when migrated. Open the migrated visualization in the library and share it with the group again. For more
  information, see [Share a data visualization in the Visualization Designer](https://www.servicenow.com/docs/WbX_Y9sh34~cI7PHSFJx0w#share-dv-ac "Share a visualization to provide view or edit permissions to users, groups, or roles. A user can access a shared visualization in any workspace on the original instance.").

* In the context of bulk migration, visualizations that are used in one or more dashboards lose their header and color configurations. (In Core UI, these are configured at the dashboard level; in Platform Analytics experience, they are configured at the visualization level.)

  In the context of partial migration, visualizations that are used in a single dashboard are migrated with their header and color
  configurations. Visualizations that are used in multiple dashboards lose their header and color configurations.
{#data-mig-unmigrated-content__ul_ijy_5br_ydc}  
Indicator and Breakdown Scorecard elements that aren't migrated:

* Show Distribution
* Show Bullet chart
{#data-mig-unmigrated-content__ul_opm_1cc_d1c}

The Calendar year view component isn't migrated.

## Compatibility mode migrations {#data-mig-unmigrated-content__section_yft_wdz_pzb}

Migration in compatibility mode means that all of the dashboard's original artifacts are inserted into the migrated dashboard in iframes. The original content isn't changed or moved.

Dashboards with any content that is not a Performance Analytics widget, report, or interactive filter, including all custom interactive filters, custom content blocks, gauges, and gadgets, are migrated in compatibility mode, as iframes.  
Note:  
Dashboards migrated in compatibility mode can experience performance issues.

## Generic configurations {#data-mig-unmigrated-content__section_brb_jwy_pzb}

Generic visualization configurations migrated in compatibility mode:

* Sort by dot-walked fields
* Reporting on variables and questions
* List default drilldown view configured in Report Designer
* [Breakdown element](https://www.servicenow.com/docs/SAYEkH1d7Qjsj7I4aT4WVg#gloss-breakdown-element "The values for a breakdown. For example, the Priority breakdown may have the elements Critical, High, and Low.") = empty for breakdowns based on choice field
* Sort by Performance Analytics breakdown based on choice field order
* Single score with compare X period back
* Pivot scorecard support for element filter
* Group by based on duration fields
* Different follow filters for related indicators on the Indicator scorecard and visualizations
* Hierarchy breakdown support on filters/data visualizations
{#data-mig-unmigrated-content__ul_f3s_txy_pzb}

## List scorecard configurations {#data-mig-unmigrated-content__id_s5q_sf3_rzb}

List scorecard configurations migrated in compatibility mode:

* Show Key indicators
* Filter based on: Best Performing, Worst Performing, Improved, Deteriorated
* Different follow filters on additional indicators
{#data-mig-unmigrated-content__ul_ak4_w1z_pzb}

## Other scorecard configurations {#data-mig-unmigrated-content__id_f5d_z32_yhc}

Scorecard widgets with multiple widget indicators that have different time series aggregations are migrated in compatibility mode.

## Reports {#data-mig-unmigrated-content__id_ww1_sf3_rzb}

Reports migrated in compatibility mode:

* Control
* Trendbox
* Histogram
* Funnel
* Pyramid
{#data-mig-unmigrated-content__ul_pfs_fbz_pzb}

## Performance Analytics widgets {#data-mig-unmigrated-content__id_lkn_rf3_rzb}

Performance Analytics widgets migrated in compatibility mode:

* Workbench
* Text Analytics
* Treemap
* Previous period charts
* Spider
* Funnel
* Pyramid
* Relative compare
{#data-mig-unmigrated-content__ul_fkw_nbz_pzb}