---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Activate a language

# Activate a language {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

By default, the language supported by the platform is American English. You can activate plugins for other supported languages if you have the admin role.

## Before you begin

Role required: admin

## About this task

The following plugins are currently available:

* I18N: Arabic Translations
* I18N: Brazilian Portuguese Translations
* I18N: Czech Translations
* I18N: Dutch Translations
* I18N: Finnish Translations
* I18N: French Canada Translations
* I18N: French Translations
* I18N: German Translations
* I18N: Hebrew Translations
* I18N: Hungarian Translations
* I18N: Italian Translations
* I18N: Japanese Translations
* I18N: Korean Translations
* I18N: Latin American Spanish Translations
* I18N: Norwegian Translations
* I18N: Polish Translations
* I18N: Portuguese Translations
* I18N: Russian Translations
* I18N: Simplified Chinese Translations
* I18N: Spanish Translations
* I18N: Swedish Translations
* I18N: Thai Translations
* I18N: Traditional Chinese Translations
* I18N: Turkish Translations
{#t_ActivateALanguage__ul_knf_3mz_m1c}  
In addition, the I18N: Internationalization plugin (com.glide.i18n) provides the elements necessary for localizing an instance without any language translation preloaded. This plugin is useful for localizing an instance to a language other than those listed above. For more information on using the I18N: Internationalization plugin to translate an instance into a custom language, see [Translating to an unsupported language](https://www.servicenow.com/docs/sDiOvolohdE~dri4mzGF~Q "Translate the interface of an instance to a language for which ServiceNow does not provide an internationalization (I18N) plugin.").  
Note:  
* Activating internationalization plugins for any of the available languages automatically activates the I18N: Knowledge Management Internationalization Plugin v2 plugin (com.glideapp.knowledge.i18n2).
* Product and Application Names are kept in English in localization plugins. Feature names are translated.
* After installation, localization plugins can't be uninstalled.
{#t_ActivateALanguage__ul_b5g_ltf_mnb}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#t_ActivateALanguage__find-plugins-cmd}
{#t_ActivateALanguage__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#t_ActivateALanguage__p_cb1_nfg_h1c}
   {#t_ActivateALanguage__find-plugin-cmd}
{#t_ActivateALanguage__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/6fmn80M1kcy1ptnIcGReFw "Activating a plugin installs an application on your instance. Each application consists of components such as tables, user roles, and scheduled jobs. To view all components that are installed with an application, see the Application Files table."). {#t_ActivateALanguage__activate-plugin}
{#t_ActivateALanguage__activate-plugin}{#t_ActivateALanguage__steps_c3s_ndn_1hb}
**Related tasks**   

* [Ensure that translated choices appear for applications added by plugins](https://www.servicenow.com/docs/e6l~YQ7JKTVTlzY6_IBNhw "Ensure that translated choices appear for applications by activating translated choice records after corresponding English choice records have been added by plugins.")  
**Related reference**   

* [Languages table](https://www.servicenow.com/docs/Q8mLv0voqU~1WJtlUkmO4A "The Languages [sys_language] table contains a list of the languages for which translated text is available.")

*[\>]: and then