---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Holidays

# Holidays {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can define each individual holiday as a schedule entry to create exceptions to
existing schedules.

For instance, if an SLA requires an incident be resolved within three business days excluding
Christmas, create a schedule entry for Christmas. Creating this entry ensures that the SLAs do
not count Christmas when calculating elapsed time, even if it falls within the work week.  
Because schedules can be included in other schedules through a parent-child relationship, it is also possible to create a holiday schedule and include it in other schedules to keep holidays consistent. The following example shows a holiday schedule.Figure 1. US Holidays  
The following example shows a schedule that includes the preceding holiday schedule.Figure 2. Child Schedule
**Related concepts**   

* [Parent and child schedules](https://www.servicenow.com/docs/lORYgVGd2_HWWlcD74kyew "Schedules can have one of two parent-child relationships with other schedules.")
* [Domain support and schedules](https://www.servicenow.com/docs/9qNCF~~7sccvDekITLS0kw "Domain separation is supported in schedules. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data. Activate the Domain Support [com.glide.domain] plugin to enable the domain separation functionality for schedules.")
* [Schedules](https://www.servicenow.com/docs/k4HXUkggVLxLO7mLD6nnNw "Use schedules to specify when service level agreements or inactivity monitors are active, or to specify when on-call rotations should take effect. Schedules are rules that include or exclude time for various actions or tasks.")  
**Related tasks**   

* [Create a holiday schedule for multiple regions](https://www.servicenow.com/docs/gC5jDMT~7ZS_hgue7jBDmQ "You can create holiday schedules for multiple regions that follow the same work schedule but have different holidays.")
* [Define a schedule](https://www.servicenow.com/docs/u95g~9PGMKKPWesC3etDfQ "Configure schedules using schedule and schedule entry records.")
* [Schedule for the fifth instance of a week date](https://www.servicenow.com/docs/~~apn7gv87MtM5J0an0GTA "You can select a date that computes to the fifth instance of a weekday for a date near the end of a month for a repeating monthly schedule,")
* [Repeat a monthly schedule](https://www.servicenow.com/docs/pGXewlZUfjWWdLXIU1R89Q "Repeat a monthly schedule to reduce the amount of time required to define schedules and to provide consistency in scheduling.")
* [Define a schedule](https://www.servicenow.com/docs/u95g~9PGMKKPWesC3etDfQ "Configure schedules using schedule and schedule entry records.")  
**Related reference**   

* [Default schedules](https://www.servicenow.com/docs/gZXLDzxPlOFZ8~fmG0rxpA "Default schedules are available in a base system.")
* [Using schedules and calendars](https://www.servicenow.com/docs/oidKciTIELqy8uUNWr8Qmg "Specific applications within the ServiceNow AI Platform generate graphical calendar displays based on schedule pages.")