---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Password complexity requirements

# Password complexity requirements {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Passwords in your ServiceNow® instance must meet complexity requirements.

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| [Explore](https://www.servicenow.com/docs/IooOjxqgbT35qiNPBS8few "Passwords in your ServiceNow instance must meet complexity requirements.") [Learn the features and business value of Password complexity requirements.](https://www.servicenow.com/docs/IooOjxqgbT35qiNPBS8few "Passwords in your ServiceNow instance must meet complexity requirements.") | [Enable](https://www.servicenow.com/docs/MIQ0rNuWFL29bCVUOn5ILw "Implement password policy controls at login. Force users to change their password if the password does not meet the password policy criteria.") [Understand how to enable Password complexity requirements.](https://www.servicenow.com/docs/MIQ0rNuWFL29bCVUOn5ILw "Implement password policy controls at login. Force users to change their password if the password does not meet the password policy criteria.") |
| [Configure](https://www.servicenow.com/docs/xjYltgxbUoU8iXrbTQd7NA "Password policy criteria enables you to secure your password and adhere to the minimum password complexity requirements.") [Configure the Password complexity requirements.](https://www.servicenow.com/docs/xjYltgxbUoU8iXrbTQd7NA "Password policy criteria enables you to secure your password and adhere to the minimum password complexity requirements.") | [Reference - Unsupported password characters](https://www.servicenow.com/docs/RN3hp6UVCNQkTRjLMHaVog "There are password characters that are not supported. Users cannot use these characters, based on ServiceNow password complexity requirements.") [Know about the unsupported password characters.](https://www.servicenow.com/docs/RN3hp6UVCNQkTRjLMHaVog "There are password characters that are not supported. Users cannot use these characters, based on ServiceNow password complexity requirements.") |
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{#password-complexity-requirements__table_t4k_14f_ryb}