---
sourceDocument: Brazil Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Predictive Intelligence release notes

# Predictive Intelligence release notes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Predictive Intelligence application is a powerful interface to train machine learning models. See the following sections for release notes by version.

## About Predictive Intelligence {#predictive-intelligence-rn__predictive-intelligence-rn-about}

With Predictive Intelligence you can harness the power of machine learning for use cases such as the following.

* Automatically populate fields during case creation.
* Categorize and route work based on how records have been handled in the past.
* Recommend resolutions to cases that are similar to previous ones.
* Identify major outages based on incoming incidents.
{#predictive-intelligence-rn__ul_dgv_1pl_hkc}

See [Predictive Intelligence](https://www.servicenow.com/docs/access?context=predictive-intelligence-landing&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US) for more information.{#predictive-intelligence-rn__predictive-intelligence-rn-about-2}

## Activation and other requirements {#predictive-intelligence-rn__predictive-intelligence-rn-requirements-activation}

Activation information{#predictive-intelligence-rn__predictive-intelligence-rn-activation-info}
:   Predictive Intelligence is a ServiceNow AI Platform feature that is active by default. For details see [Install Predictive Intelligence](https://www.servicenow.com/docs/access?context=install-predictive-intelligence&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).{#predictive-intelligence-rn__predictive-intelligence-rn-requirements-info-1}
{#predictive-intelligence-rn__predictive-intelligence-rn-requirements-info-1}{#predictive-intelligence-rn__predictive-intelligence-rn-activation-details}

## Brazil Early Availability {#ariaid-title2}

The September 2026 release offers an optional parameter for Classification
solutions.

### What's new {#predictive-intelligence-rn-2026-09__predictive-intelligence-rn-2026-09-new}

[Test time explainability](https://www.servicenow.com/docs/access?context=predictive-intel-test-time-explain&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US){#predictive-intelligence-rn-2026-09__predictive-intelligence-rn-2026-09-new-feature-1}
:   Understand the reasons your machine learning solution made a specific prediction with Test time explainability, which returns a list of input features that influenced the prediction. Applies to Classification solutions
    only. Example script provided.
{#predictive-intelligence-rn-2026-09__predictive-intelligence-rn-2026-09-new-list}