---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Document Management

# Document Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Document Management applications allows management of large numbers of documents efficiently. With the Document Management application, you can create, share, upload, track, and manage documents throughout the life-cycle of the workflow.

## Get started {#doc-management-landing__section_q33_1hn_tyb}

|-|-|-|
| [ExploreExplore Document Management](https://www.servicenow.com/docs/ppRj0omPQOdfX0a9~qbHoQ "With the ServiceNow Document Management application, you can manage large numbers of documents efficiently. Easily upload, retrieve, share and delete documents.") | [ActivateActivate Document Management](https://www.servicenow.com/docs/ssO_R90IPm4keBJVIfnZJA "Activate the Document Management plugin.") | [AccessAccess Document Management](https://www.servicenow.com/docs/yKxnWMzb1G8xjsHnPJEYWQ "Document access permissions for users and groups provide you with security for your documents.") |
| [UseUse Document Management](https://www.servicenow.com/docs/ep0UQsmnuh8vIA9uQfvPFA "Use Document Management to easily upload, retrive, share, publish, and delete documents.") | [ReferenceReference Document Management](https://www.servicenow.com/docs/3Fh6tiuF68QkrYEXBtJ7OQ "The following sections describe the installed components and roles for Document Management, along with domain separation and supported browser information.") |   |
[ ]

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## Troubleshoot and get help {#doc-management-landing__section_w33_1hn_tyb}

* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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