---
sourceDocument: Xanadu Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/application-development

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Installing the Application Repository store app on an air-gapped instance

# Installing the Application Repository store app on an air-gapped instance {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Because self-hosted, air-gapped customers don't allow their instances to communicate
with external networks, they don't install the Application Repository directly from the ServiceNow® Store. These customers should use the following procedure
instead.

## Before you begin

Note:  
Customization of the Application Repository is not supported or recommended.

Role required: You will need the maint role to install and configure, and then just
the admin role once the configuration is complete.  
Warning:  
If your instances are already connected to the public ServiceNow® Store, you should not install the Application Repository. Doing so causes these instances to lose access. This product is intended for customers who can't connect to the public store.  
Note:  
Install on a dedicated ServiceNow® instance separate from your other instances.

## Procedure

1. Install the application repository using the instruction in the following Knowledge Base article: [How On-Prem Customers Can Request a Store App](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745101).
2. After installing, complete the steps in [Configure the application repository on an air-gapped instance](https://www.servicenow.com/docs/YN7ELaOrmSVvhEmZhvkkjw "After installing the application repository, you must configure it using the following procedure.").
{#install-app-repo-air-gapped__steps_mxg_srv_c1c}