---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Experience Pack

# Employee Experience Pack {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Employee Experience Packs are prepackaged configurations, content, and workflows that
you can use as is or customize for your own HR processes.  
Note:  
Starting with the Xanadu release, Employee Experience Pack is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

Employee Experience Packs reduce your implementation time and effort.

## Applications {#hr-journeys__section_zmg_r3z_nsb}

Applications for Employee Experience Packs may include:

* HR Service Delivery
* Case and Knowledge Management
* Employee Center
* Enterprise Onboarding and Transitions
* Content Delivery
* Content Automation  
  Note:  
  The required licenses and plugins that you may need depend on the type of experience that you are implementing for your own HR processes.
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## Preconfigured package {#hr-journeys__section_z5g_s3z_nsb}

Employee Experience Packs use preconfigured data, configurations, and content so that customizing or starting from the beginning is unnecessary. However, you can still modify or create your own experiences. Employee Experience Packs provide you with:

* Elements that your employees can use for self-help, such as sample knowledge articles, virtual agent conversations, and catalog items.
* Sample HR cases and tasks to help you manage your own HR processes.
* Targeted and other content that helps you to engage with your employees.
* Surveys, reports, or dashboards so that you can measure how successful your program and processes are.
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## Employee Experience Packs {#hr-journeys__section_mfn_t3z_nsb}

For details on system requirements and family compatibility for Employee Experience Packs,
go to the [ServiceNow Store.](https://store.servicenow.com/sn_appstore_store.do#!/store/search?listingtype=allintegrations%3Bancillary_app%3Bcertified_apps%3Bcontent%3Bindustry_solution%3Boem%3Butility%3Btemplate&q=Employee%20Experience%20Pack)  
These Employee Experience Packs can guide you through the HR processes that require configuration:

* Pre-built services
* Activities
* Communications
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