---
sourceDocument: Xanadu Create Integrations with Applications
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/integrate-applications

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Create Integrations with Applications

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Set up triggers for the Jira spoke

# Set up triggers for the Jira spoke {#ariaid-title1}

* Release version: Xanadu
* 
* Updated September 4, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up triggers for the Jira spoke for the required events. The endpoint enables webhooks to connect with your ServiceNow instance.

## Before you begin

Role required: admin

## Configure triggers in ServiceNow instance {#ariaid-title2}

Configure endpoint for webhooks in the Jira that support the token authentication.

### Before you begin

Role required: flow_designer and connection_admin

### Procedure

1. Navigate to AllProcess AutomationWorkflow Studio.
2. Click the Integrations tab.
3. Toggle and enable the Inbound connections.
4. Locate the Jira Spoke endpoint and click View Details.  
5. For the Jira External Trigger end point, click Configure.  
6. Select the user who can trigger the endpoint and click Activate.  
7. Copy the generated endpoint URL.  
{#conf-ext-triggers-jira__steps_w3w_blm_ccc}

## Add the endpoint URL in Jira {#ariaid-title3}

Add the endpoint URL that is generated in your ServiceNow instance in the Jira Atlassian account to enable webhooks to connect with your ServiceNow instance.

### Before you begin

Role required: admin

### Procedure

1. Log in to your Jira Atlassian account.
2. Navigate to JIRA SETTINGSSystem.  
3. Under Advanced, click WebHooks.
4. Click +Create a WebHook.
5. On the form, fill in the values.  
   {#add-endpt-url-jira__table_b1b_k4m_ccc__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name to identify the webhook. |
   | URL | Paste the generated endpoint URL that was generated after you [configured triggers in the ServiceNow instance](https://www.servicenow.com/docs/fxt5qX_oeKgMNS7WFnStxg#conf-ext-triggers-jira "Configure endpoint for webhooks in the Jira that support the token authentication."). |
   [ ]

   {#add-endpt-url-jira__table_b1b_k4m_ccc}

6. Select the supported events as per your requirement.  
   For the list of the supported events, see the [Spoke triggers](https://www.servicenow.com/docs/oER4AnWLheh_i5ELcB1dSQ#jira-spoke-v3-0-2__section_cpg_rpm_ccc) section.

7. Click Create.

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