---
sourceDocument: Xanadu IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-operations-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Agent Client Collector for Visibility

# Agent Client Collector for Visibility {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Agent Client Collector for Visibility (ACC-V) is a ServiceNow Agent installed on your Windows, Linux, or macOS endpoint devices to collect host data.

## Agent Client Collector for Visibility overview {#acc-visibility-landing-page__section_ynn_y4l_lbc}

ACC-V deploys Ruby scripts that execute OS Query commands and OS-specific commands to gather information on your Windows , Linux, or macOS endpoint devices. You can discover data from various file systems and storage devices, TCP connections, running processes, and other information about target hosts.

## Get started {#acc-visibility-landing-page__section_znn_y4l_lbc}

|-|-|
| [Explore Learn the key features and business value that the Agent Client Collector for Visibility application offers.](https://www.servicenow.com/docs/cFpyX1cVtgbBcIO5fv_Ytg "Learn how you can use Agent Client Collector for Visibility (ACC-V) to discover data on your target hosts.") | [Configure Configure the features and components to enable Agent Client Collector for Visibility.](https://www.servicenow.com/docs/mq~RTuCcrINF8rPuin8k9Q "Plan and configure your Agent Client Collector for Visibility (ACC-V) implementation.") |
| [Use Instructions for using Agent Client Collector for Visibility.](https://www.servicenow.com/docs/yQ~qyMAqgaPaf45T3mNrZg "When Agent Client Collector for Visibility (ACC-V) is installed on your Windows, Linux, or macOS servers, various information is collected depending on what other features or products you have installed.") | [Reference Get additional details about Agent Client Collector for Visibility.](https://www.servicenow.com/docs/lRoz58taMavQuBixX87BlQ "Review this information for details on OS query scripts, data collected, and definition of terms.") |
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## Dependencies {#acc-visibility-landing-page__section_v2x_2hf_ccc}

For a list of Agent Client Collector for Visibility plugin dependencies, see [Plugins or applications installed with ITOM Visibility](https://www.servicenow.com/docs/pPNYkdYMt95LX4lM8o6q8A "Tables that list the plugins or applications that are installed with ITOM Visibility applications. When you update your application, any newly required application dependencies are installed.") and [Plugins or applications installed with ITOM Health](https://www.servicenow.com/docs/bI1csN7kOmvggvFb_Cmwqg "Tables that list the plugins or applications that are installed with ITOM Health applications. When you update your application, any newly required application dependencies are installed.").

## Troubleshoot and get help {#acc-visibility-landing-page__section_f4n_y4l_lbc}

* [Ask or answer questions in the Agent Client Collector community forum.](https://www.servicenow.com/community/itom-articles/itom-agent-client-collector-acc-knowledge-amp-troubleshooting/ta-p/2529658)
* [Search the Known Error Portal for known error
  articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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