---
sourceDocument: Xanadu IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-operations-management

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Exploring Agent Client Collector for Visibility

# Exploring Agent Client Collector for Visibility {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Learn how you can use Agent Client Collector for Visibility (ACC-V) to discover data on your target hosts.

## Agent Client Collector for Visibility overview {#exploring-accv__section_hk5_yfz_bbc}

ACC-V is an additional mechanism to perform Discovery. It is an alternative to horizontal IP-based Discovery for OS-related attributes including system information, network interfaces, running process, and so on. ACC-V is suitable for on-prem servers and cloud instances. ACC-V discovers software from different
installation sources, such as Chocolatey, Click-to-Run and winget, in addition to traditional msi-based installations.  
Agent Client Collector for Visibility supports the following modules:

* Data Collection
* Enhanced Inventory
* Serial Numbers
* Storage Devices
* File Systems
* Network Adapters
* TCP Connections
* Running Processes
* Installed Software
* Local User
* Intel vPro® platform
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Note:  
* Currently, Agent Client Collector for Visibility does not support multi-languages. If values returned are not in English, the returned data cannot be parsed properly and the discovery will fail.
* Powershell is not being used in any of the ACC-V modules on Microsoft Windows operating systems.
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You can register and manage your target systems in the ServiceNow
Configuration Management Database (CMDB) using the ACC-V pushed-based model. There is no need to provide credentials, configure schedules, or scan IP ranges.

## Agent Client Collector for Visibility workflow {#exploring-accv__section_ik5_yfz_bbc}

The following illustration describes the high-level architecture of Agent Client Collector for Visibility.
Figure 1. ACC-V architecture  
ACC-V works with the following components:

* ServiceNow Instance
* ServiceNow MID Server
* Target host machines
* ServiceNow Agent Client Collector which runs on the Target host machines
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## Supported operating systems {#exploring-accv__section_lqc_j3m_lbc}

ACC-V collects the system attributes and related lists normally collected by the OS pattern. ACC-V currently supports the following operating systems on x86_64 architecture:

* Linux
  * Red Hat Enterprise Linux (RHEL) and Oracle Linux (OL) 7, 8, 9
  * Centos 7, 8, 9
  * SLES 12, 15
  * Ubuntu 18, 20
  * Amazon Linux 2
  * Debian 9 and 10
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* Microsoft Windows
  * Windows Server 2012, 2012r2, 2016, 2019, 2022
  * Windows 10 Enterprise Edition
  * Windows 11 Enterprise and Professional Editions
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* macOS (starting in ACC-V version 1.3.0)
  * 10.15 - Catalina
  * 11 - Big Sur
  * Monterey (x86)
  * 13 - Ventura
  * macOS Ventura on ARM64 - Apple Silicon M1/M2
  * Sonoma
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