---
sourceDocument: Xanadu IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Change Management workflows

# Change Management workflows {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Change Management processes for a change request are controlled by
workflows defined for a specific change request type. You can use the graphical Workflow Editor to
modify one of the default workflows, or to create additional change request workflows.

By default, six change request workflows are provided.
{#change-workflows__table_vqs_3fd_kjb__entry__2}

| Workflow | Description |
|-|-|
| Change Request - Emergency | The workflow process that an emergency change request follows. |
| Change Request - Emergency change tasks | The child workflow process that handles the creation and management of the change tasks for the emergency change request workflow. |
| Change Request - Normal | The workflow process that a normal change request follow. |
| Change Request - Normal change tasks | The child workflow process that handles the creation and management of the change tasks for the normal change request workflow. |
| Change Request - Standard | The workflow process that a standard change request follow. |
| Change Request - Standard change tasks | The child workflow process that handles the creation and management of the change tasks for the standard change request workflow. |
[Table 1. Default change workflows]

{#change-workflows__table_vqs_3fd_kjb}