---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Overview of the User Experience Analytics dashboard

# Overview of the User Experience Analytics dashboard {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

User Experience Analytics shows detailed KPI data on a dashboard and on
list views. Product managers gain relevant insight into the usage and adoption of a web or
mobile application.

Users with any User Experience Analytics viewer role can access the dashboard
by navigating to User Experience AnalyticsDashboard.  
Counters in the User Experience Analytics dashboard contain aggregated user numbers.  
Note:  
If the tracking consent policy named Disabled is selected user metrics aren't tracked.

The dashboard provides access to the following modules and controls.

<br />

## Dashboard {#user-exp-analytics-dashboard__section_d52_ry2_wjb}

The top menu contains the web or mobile application, platform, and version lists you select
from for performing the most frequent dashboard tasks.
{#user-exp-analytics-dashboard__table_fvx_5y2_wjb__entry__3}

| Feature area | UI component | Description |
|-|-|-|
| 1 | Web and Mobile applications list | List of registered web and mobile applications. You can select from these views: * All Applications (default landing page) shows basic statistics across all applications within the current instance. * Select the individual application whose analytics you want to view. {#user-exp-analytics-dashboard__ul_g31_zc5_wpb} |
| 2 | Mobile platform list (Visible if you select one of the mobile applications.) | Select the mobile platform whose analytics you want to view. * All Platforms Note: UI Analysis and Conversions modules cannot be viewed when you select this option. * iOS * Android {#user-exp-analytics-dashboard__ul_h52_xpw_xjb} |
| 3 | Mobile application versions list (Visible when you select a mobile application and specify a mobile platform.) | List of application versions you can select to view analytics for. |
| 4 | Date range selector | Enter the dates or use the slider to select the date range of data you want to view. Default is Last 30 days. |
[Table 1. Application, platform, and version menus]

{#user-exp-analytics-dashboard__table_fvx_5y2_wjb} The modules menu provides access to the sessions, analytics, and conversion report modules.
{#user-exp-analytics-dashboard__table_bd1_wy2_wjb__entry__3}

| Feature area | UI component | Description |
|-|-|-|
| 5 | Logo ![User Experience Analytics logo.]() | The User Experience Analytics logo. |
| 5 | Overview ![Overview module image.]() | For a selected application or all applications within the current instance, shows a visualized overview of KPIs on one screen. |
| 5 | Applications ![Applications image.]() | Show the Applications list. This option is available when you select Platform Analytics from the Applications list. |
| 5 | Sessions ![Sessions module image.]() | Shows user session lists you can filter, drill down into, and export. |
| 5 | Users ![Users module image.]() | Shows user lists that you can filter, drill down into, and export. |
| 5 | UI Analysis ![UI Analysis module image.]() | Shows insights on your application's UI. This module is not available when All Platforms is selected from the Mobile platform list. |
| 5 | Analytics ![Analytics module image.]() | Shows these analytics: * Usage * Technical * Geographic * Events * Retention {#user-exp-analytics-dashboard__ul_fvy_zlq_xjb} |
| 5 | Domains ![Domains menu image.]() | Shows domain data specifically for User Experience Analytics related user activity. The data includes the number of active users and sessions within specified domains. |
| 5 | Funnels ![Funnel report image.]() | Shows and lets you create funnel reports based on relevant user conversion processes. This module is not available when All Platforms is selected from the Mobile platform list. |
| 5 | Cohorts ![Cohorts image.]() | Shows and lets you create cohort reports based on sequences of actions performed by users for meeting their goals. This module is not available when All Platforms is selected from the Mobile platform list. |
| 5 | Search Analytics ![Search analytics image.]() | Show the Search Analytics dashboard. This option is available if you have the Advanced AI Search Management tools app. |
| 6 | Help ![Help image.]() | Provides a URL link to relevant documentation. |
[Table 2. Modules menu]

{#user-exp-analytics-dashboard__table_bd1_wy2_wjb}

## Metrics across all applications {#user-exp-analytics-dashboard__section_sxw_jxf_vpb}

From the dashboard, you can view basic application usage and event details for all applications within an instance. Click All Applications from the Web and Mobile applications list to see these metrics simultaneously.  

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