---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Time Card management

# Time Card Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

The Time Card Management feature
enables time card users such as task assignees to report and track their time for the assigned
tasks.

Watch this three-minute video to learn about setup of the time tracking feature, entering time and approvals.

Time Card Management works with the Task
table to record time worked on various task types, such as projects, incidents, problems, and
change requests.

With the Time Card Management
feature:

* The time card users can record the time worked on a task using [time cards](https://www.servicenow.com/docs/~mBQXsUQOPRTsy1ihVzzMQ "Time cards are used to record the time worked on a task by a task assignee.") and [time sheets](https://www.servicenow.com/docs/WfGfWf7Nr49bMxXmWwkwsQ "A time sheet groups all the time cards for a user for the given week."). They can submit their time cards and time sheets for approval.
* Time cards and time sheets are routed for approval based on the Non-project time approver and Project time approver fields in the user time sheet policy. User managers with time card approver role can also log time and [submit the time sheet of their resources](https://www.servicenow.com/docs/1vvFmA_jj7WSZaNoYFInwg "As a user manager, you can log time and submit the time sheet of your resources.")
* The time card approvers can perform the following tasks:
  * Review and approve or reject the time cards in a submitted time sheet.
  * Recall the approved time sheets or time cards to return them to the users for corrections.
  * Use dashboards to view reports of time card and time sheet exceptions, and categorize time reported by the users.
  * Delegate another time card approver to process time sheets from your resources when you might not have time or will be unavailable. Note the following points for delegation:
    * You cannot delegate approval only for an individual resource.
    * The delegated time card approver cannot further delegate your time sheet approvals.
    {#time-card-management__ul_sjb_thw_4hb}

  {#time-card-management__ul_xdd_4mq_yhb}

  The project_manager and the resource_manager roles contain the timecard_approver role in the base system. However, the timecard_approver role can also be used independently without these roles.
* The time card admin can create and manage [time sheet policies](https://www.servicenow.com/docs/34pbkFZD09yZWf4S1I3LlA#create-time-sheet-policy__time_sheet_policy_form), and can also approve or reject by exception and process the time sheets. Time card admin can also create or edit time cards of any users if the time cards are in Pending or Rejected state.

{#time-card-management__ul_ydh_2hn_lt}  
Note:  
The [Time Card Management plugin](https://www.servicenow.com/docs/bAKl2tfRRxwimG7miOV94g "Administrators can activate the Time Card Management plugin (com.snc.time_card). The plugin also activates the Performance Analytics - Content Pack - Project Portfolio Suite Dashboards plugin (com.snc.pa.time_card). However, you need a Performance Analytics license to use the dashboards.") is required to use time cards. Some of the procedures require the project management feature, which activates time cards automatically. For more information, see [Project Management](https://www.servicenow.com/docs/access?context=c_ProjectApplicationOverview&version=xanadu&pubname=xanadu-it-business-management&ft:locale=en-US) (com.snc.financial_planning_pmo).

## Domain separation in Time Card
Management {#time-card-management__section_urg_5pm_vdb}

[Domain
separation](https://www.servicenow.com/docs/ZC1~R29QOKYVHC5jbzkxtw "Domain separation is supported in Time Card. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.") provides complete data isolation for domain-specific users. Time card
Management is domain separation compliant at the Data only level.
* **[Activate Time Card Management](https://www.servicenow.com/docs/bAKl2tfRRxwimG7miOV94g)**   
  Administrators can activate the Time Card Management plugin (com.snc.time_card). The plugin also activates the Performance Analytics - Content Pack - Project Portfolio Suite Dashboards plugin (com.snc.pa.time_card). However, you need a Performance Analytics license to use the dashboards.
* **[Time sheet policies](https://www.servicenow.com/docs/8jssSbbu0ZEZ7oee1boWfw)**   
  Time sheet policies contain the policies to which a time sheet, or a time card must adhere.
* **[Create a rate type](https://www.servicenow.com/docs/Vgl8etpwDBTn5EkXTGeSbA)**   
  You can create rate types using the Rate Types feature.
* **[Time Sheet Portal](https://www.servicenow.com/docs/JaQxo7WjYL4SqsIv5aJORA)**   
  Time Sheet Portal categorizes and displays all your assigned tasks in a single view for a given week. The portal enables you to record time spent on tasks on a day-to-day basis and submit the time sheet in a single action.
* **[Time Sheets](https://www.servicenow.com/docs/WfGfWf7Nr49bMxXmWwkwsQ)**   
  A time sheet groups all the time cards for a user for the given week.
* **[Time cards](https://www.servicenow.com/docs/~mBQXsUQOPRTsy1ihVzzMQ)**   
  Time cards are used to record the time worked on a task by a task assignee.
* **[Record time worked](https://www.servicenow.com/docs/XHUD~itIbkA4r6Ezljadbg)**   
  The time card retrieves time accrued on a project or spent working on any record in the Task table from the Time worked field.
* **[Manage costs](https://www.servicenow.com/docs/KGD00Iuz02uV01vzSfXDYg)**   
  When the cost management feature is enabled, time cards can be used to manage the cost of labor in the Cost Management application.
* **[Domain separation and Time Card](https://www.servicenow.com/docs/ZC1~R29QOKYVHC5jbzkxtw)**   
  Domain separation is supported in Time Card. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

