---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Install an application

# Install a ServiceNow Store application {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install an application that you purchased from the ServiceNow Store to make
it available on your instance.

## Before you begin

* Purchase an application from the ServiceNow Store.
* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).

{#t_InstallApplications__ul_d5g_pnf_pmb}

Role required: admin, sn_appclient.app_client_company_installer (can only install applications
that match the instance company), or sn_appclient.app_client_user

## About this task

Applications that you purchase from the ServiceNow Store are added to the
Application Manager automatically. You must install the application from the
Application Manager to activate it in an instance.

To install an application that you published to the ServiceNow application repository, follow the steps in [Install an application from the application repository](https://www.servicenow.com/docs/access?context=install-app-from-repo&version=xanadu&pubname=xanadu-application-development&ft:locale=en-US) instead.

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the application using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find an
   application, you may have to request it from the ServiceNow Store.{#t_InstallApplications__p_gd1_nfg_h1c}

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#t_InstallApplications__p_hd1_nfg_h1c}
3. Select a version from the list and select Install.  
   In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#t_InstallApplications__p_id1_nfg_h1c}
4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. **Optional:** If demo data is available and you want to install it, select the Load demo data check box.  
   Demo data comprises the sample records that describe application features for the common use cases. Load the demo data when you first install the application on a development or test instance.
6. Select Install.
7. **Optional:** Click Go to Subscription Management to map the installed application to a subscription.
**Related topics**   

* [Install customizations from an application repository](https://www.servicenow.com/docs/access?context=install-customizations-from-app-repo&version=xanadu&pubname=xanadu-application-development&ft:locale=en-US)
* [System-managed developer and deployment roles](https://www.servicenow.com/docs/access?context=delegated_deployment_user_roles&version=xanadu&pubname=xanadu-application-development&ft:locale=en-US)

*[\>]: and then