---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Managing integration sessions

# Managing integration sessions {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage access to an instance by configuring how long integration sessions last before expiring.

Similar to user sessions, you can secure your instance by configuring when to time out an integration session after a period of inactivity and a maximum active session time. By default, integration session time out after five
minutes of inactivity.

## Configure a maximum active time for integration sessions {#ariaid-title2}

Secure your instance by enforcing a maximum time for sessions regardless of integration activity.

### Before you begin

Role required: admin

### About this task

By default, sessions expire only after a period of inactivity. Enforcing a maximum active session time ends sessions regardless of if an integration has been active recently. The active session timeout should be greater than
the value configured for the inactive session timeout. For example, if sessions are configured to time out after 30 minutes of inactivity, the active session timeout should be greater than 30 minutes.

### Procedure

1. In the navigation filter, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. Select New.
3. On the form, fill in the fields.  
   {#configure-maximum-time-integration-sessions__table_mjj_fzx_mxb__entry__2}

   | Field | Description |
   |-|-|
   | Name | <kbd class="ph userinput">glide.active.session.timeout.invalidate.session</kbd> |
   | Description | <kbd class="ph userinput">Specifies whether integration sessions can be invalidated by configuring a maximum active session time.</kbd> |
   | Type | true \| false |
   | Value | <kbd class="ph userinput">true</kbd> |
   [Table 1. System Property form]

   {#configure-maximum-time-integration-sessions__table_mjj_fzx_mxb}
4. Select Submit.
5. From the System Property \[sys_properties\] list, open the glide.integrations.active.session.life_span property.
6. In the Value field, enter the number of minutes before integration sessions time out regardless of user activity.  
   The value should be greater than the value of glide.integration.session_timeout for inactive integration session timeout. By default, the inactive session timeout for integration sessions is five minutes.
7. Select Update.
{#configure-maximum-time-integration-sessions__steps_hdm_wkd_kxb}

### Result

Integrations are logged out of the instance after the time specified and their credentials must be entered again to access the instance. This setting helps secure an instance using integrations, such as the REST API.
**Related tasks**   

* [Configure a maximum active time for user sessions](https://www.servicenow.com/docs/F3F4i_QMctpifeEy_C53Mg#configure-maximum-time-sessions "Secure your instance by enforcing a maximum time for sessions regardless of user activity.")

## Modify integration session timeout after inactivity {#ariaid-title3}

Specify when to time out integration sessions after a period of inactivity.

### Before you begin

Role required: admin

### About this task

By default, after one minute of inactivity, the platform ends an integration session and logs the user out automatically.

### Procedure

1. In the navigation filter, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. Select New.
3. On the form, fill in the fields.  
   {#modify-inactive-integration-session-timeout__table_fc5_b53_4xb__entry__2}

   | Field | Description |
   |-|-|
   | Name | <kbd class="ph userinput">glide.integration.session_timeout</kbd> |
   | Description | <kbd class="ph userinput">Sets the inactive session timeout for integration sessions, in minutes.</kbd> |
   | Type | string |
   | Value | Specify the number of minutes. |
   [Table 2. System Property form]

   {#modify-inactive-integration-session-timeout__table_fc5_b53_4xb}
4. Select Submit.
**Related tasks**   

* [Modify user session timeout after inactivity](https://www.servicenow.com/docs/F3F4i_QMctpifeEy_C53Mg#t_ModifySessionTimeout "Specify when to time out user sessions after a period of inactivity.")