---
sourceDocument: Xanadu ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-user-interface

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Configure UIs and portals

# Configure UIs and portals {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Customize your interface to create an efficient, unique experience for users and customers.

|-|-|-|
| [Next Experience UI Unify your instance apps and reduce clicks with the ServiceNow® Next Experience.](https://www.servicenow.com/docs/c0b9ZONPTlJ6GZFaw~_iKw "The Next Experience UI delivers a next generation, intuitive, personalized experience to drive productivity, improve engagement, and surface insights across the ServiceNow AI Platform. The UI unifies your instance apps and reduces clicks to access the items you need to get working.") | [Workspace UI Improve agent efficiency with Workspace UI, to offer better customer experience.](https://www.servicenow.com/docs/Y~w5JLcWvu0NWJq_U8HtEQ "The Configurable Workspace UI provides a suite of tools in a single, focused work area to help you answer customer questions and resolve issues.") | [Working in Core UI Upgrade the user experience with custom homepages and URL navigation, all in Core UI.](https://www.servicenow.com/docs/rWJrbbHpMDEJKu8efC6XOA "Learn about the features of the Core UI that predated Next Experience.") |
| [Service Portal Build the perfect self-service interface for your customers with the mobile-friendly Service Portal.](https://www.servicenow.com/docs/aDoIZlOcBXAck1dFMDKg9w "Service Portal allows you to build a mobile-friendly self-service portal experience for your employees or customers. Service Portal is a ServiceNow AI Platform feature that is active by default and interacts with parts of the platform so users can access platform features through portals.") | [Content Management System Design custom interfaces for the ServiceNow platform and its applications using this highly flexible application.](https://www.servicenow.com/docs/fh5TjrBtphTIZ~ILPuz8UA "The Content Management System (CMS) is a ServiceNow application that enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.") |   |
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{#configure-uis-and-portals__table_iwv_lpv_klb}

## Next Experience UI {#configure-uis-and-portals__section_lx5_3ym_gvb}

Personalize your experience to increase productivity and engagement. With the Next Experience UI, you can take control of navigation with all app shell items in one place. The ServiceNow AI Platform lets you create custom menus and landing pages. You can easily move between core UI apps and personalized workspaces.

## Workspace UI {#configure-uis-and-portals__section_d2q_3ym_gvb}

Create a workspace that works perfectly for you and your business needs. The Workspace UI offers improved agent efficiency, swifter resolution, and monitoring for major incidents. All this data is provided from a single view, complete with analysis and AI-based recommendations.

## Working in Core UI {#configure-uis-and-portals__section_pdw_kkg_cvb}

Explore improvements in both usability and design with Core UI. Easy URL-based navigation to records or modules brings you the data that you want in an instant, from full addresses to tiny-URL-supported links. Building homepages to your specifications lets you have
all the navigation, controls, and system info you need to work most efficiently.

## Service Portal {#configure-uis-and-portals__section_bwz_3ym_gvb}

Design the optimal self-service experience with Service Portal. Connected to the ServiceNow AI Platform, the Service Portal brings you the platform features that enhance your user experience. Whether a new developer or veteran engineer, you can customize the UI with everything from basic configurations to in-depth
scripts and web apps to best serve your customers.

## Content Management System {#configure-uis-and-portals__section_wsd_jym_gvb}

Build everything from full websites to integrated apps using CMS. This powerful application offers a range of solutions for your business, whether you need an interface based on a simple search bar, or detailed
text-and-image-based layouts. Options such as full internationalization and translation further expand your customer reach and influence.