---
sourceDocument: Xanadu Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/release-notes

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Performance AnalyticsITSM dashboards release notes

# Performance AnalyticsITSM dashboards release notes {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
Performance Analytics ITSM dashboards provide several Platform Analytics solutions that contain preconfigured dashboards. Performance Analytics
ITSM dashboards was enhanced and updated in the Xanadu release.

## Performance Analytics ITSM dashboards highlights for the Xanadu release {#performance-analytics-itsm-dashboards-rn__performance-analytics-itsm-dashboards-rn-highlights}

Experience the enhanced Performance Analytics ITSM dashboards in the Xanadu release.{#performance-analytics-itsm-dashboards-rn__performance-analytics-itsm-dashboards-rn-highlights-1}

See [Legacy: Performance Analytics ITSM Dashboards](https://www.servicenow.com/docs/access?context=itsm-dashboards-content-pack&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US) for more information.{#performance-analytics-itsm-dashboards-rn__performance-analytics-itsm-dashboards-rn-highlights-2}

## New in the Xanadu release {#performance-analytics-itsm-dashboards-rn__performance-analytics-itsm-dashboards-rn-new-features}

Next Experience [Legacy: IT Executive dashboard](https://www.servicenow.com/docs/access?context=it-executive-dashboard&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US)
:   Get insights into the IT Service Management (ITSM) data using the ITSM Success Dashboard. This dashboard provides metrics for executives and managers to take informed decisions. Agents can use the [Service Operations Workspace for ITSM](https://www.servicenow.com/docs/access?context=sow-landing-page&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US) Agent dashboard to get information about their work. These dashboards replace the existing Performance Analytics dashboards.

## Related ServiceNow applications and features {#performance-analytics-itsm-dashboards-rn__performance-analytics-itsm-dashboards-rn-related-apps}

[Performance Analytics (Indicator data sources)](https://www.servicenow.com/docs/access?context=pa-overview&version=xanadu&pubname=xanadu-now-intelligence&ft:locale=en-US)
:   Use ServiceNow®
    Performance Analytics to create reports on key performance indicators (KPIs) to monitor and analyze metrics.

[Success Dashboard](https://www.servicenow.com/docs/access?context=success-dashboard-indicator-landing&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US)
:   The ServiceNow® Success Dashboard enables the leadership team and process owners to gain insights into the performance of their ServiceNow®
    IT Service Management (ITSM) implementation using the KPIs defined by the ServiceNow AI Platform®.

[Service Operations Workspace for ITSM](https://www.servicenow.com/docs/access?context=sow-landing-page&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US)
:   Improve your ITSM agent experience and manage your IT fulfillment volume more efficiently by using ServiceNow®
    Service Operations Workspace. Manage your schedule and complete training by using ServiceNow®
    Workforce Optimization for ITSM in the Service Operations Workspace.