---
sourceDocument: Xanadu Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/service-exchange

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Exploring Service Exchange

# Exploring Service Exchange {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn about the benefits of Service Exchange, the key capabilities, and the applications.  
This section includes the following:

* [Learn about Service Exchange](https://www.servicenow.com/docs/bf4mNoT_SnA2OlTrm481YA#service-bridge-v2-benefits "Service Exchange helps consumers, providers, and partners connect their ServiceNow instances to securely build business workflows across the ServiceNow ecosystem.")
* [Service Exchange Authorized Users and personas](https://www.servicenow.com/docs/Dq5mfKVd4exruPv4g6xftg "The Authorized Users feature enables a provider to categorize remote catalog items by user personas so that only authorized users with these personas can access the catalog items. It also allows consumer admins to associate these personas to users in their instances to allow access.")
* [Remote catalogs in Service Exchange](https://www.servicenow.com/docs/KiAZtdGljau1FfXlzT2GtA "As an application developer for the provider, you can create a remote catalog item containing the services for your consumers. After you create a remote catalog item, an administrator in the consumer’s instance can assign it to their catalogs and categories, and then activate it, just like any other catalog item.")
* [Using remote choice fields to directly access provider data](https://www.servicenow.com/docs/qA2KNsxSY6xAtQ2ftzg58A "Remote choice fields provide your consumers direct access to your (provider) data in real time while they submit a remote catalog item from their instance.")
* [Using remote tasks to fulfill consumer requests](https://www.servicenow.com/docs/vprXApoxDTFRakGvQdHu1Q "Learn how you, as a provider, can resolve and fulfill multiple consumer tasks, such as incidents, cases, and service requests, by using remote tasks. Also as a consumer, you can assign the incidents to multiple providers for resolution.")
* [Service Exchange Provider Tasks](https://www.servicenow.com/docs/5eWWPVoyFyyjWxu2ud0wXw "Enable all providers using Service Exchange to be transparent and collaborative with their consumers who use ServiceNow.")
* [Transform data with the Service Exchange transform framework](https://www.servicenow.com/docs/D6YDIO8NTXznjRHQb1G8rQ "Use the Transform Framework to integrate tasks between two ServiceNow instances to transform remote task data in the Service Exchange application.")
{#service-bridge-v2-explore__ul_avg_jhh_pzb}