---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Delete CIs

# Delete CIs {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can use the CI Class Manager to delete CIs that are no longer needed.

## Before you begin

Role required: itil_admin

## About this task

For information about policy-based, large scale automated CI deletions, see [Working with CMDB Data Manager](https://www.servicenow.com/docs/o9cp2c7DEDKvzl96tTDJdg "CMDB Data Manager is a policy-driven framework for bulk management of CI life cycle operations such as deletion, archival, and attestation. The CMDB Data Manager is a comprehensive and integrated solution that scales to large CMDBs and copes with rapid changes in a cloud-based world.").  
Note:  
You can't delete base system tables. For information about deleting custom tables, see [Deleting custom tables](https://www.servicenow.com/docs/access?context=c_DeleteATable&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US).

## Procedure

1. Navigate to AllConfigurationCI Class Manager.
2. Click Hierarchy to expand the CI Classes list and then select the class from which you want to delete CI records.
3. In the class navigation bar on the left, click CI List.
4. On the CI List form view, select the CIs that you want to delete.  
   Select the check box in the header to select all the CIs that are visible.
5. Click Actions on selected rows and then click Delete.
6. Click Delete in the Confirmation dialog box.
{#delete-class-records-ci-class-mgr__steps_wcp_4ch_dw}

## Result

After deleting CIs that a dependent CI depends on, the dependent relationship is also deleted. The dependent CI becomes an orphan and is not immediately deleted. In this situation, the system attempts to cascade delete such orphan dependent CIs to prevent the accumulation of stale data and maintain the health of the CMDB. For information about how the system manages orphan dependent CIs, see [Management of orphan dependent
CIs](https://www.servicenow.com/docs/JT~COuJxp2J6qy2p8SfOBw "CMDB classifications are groups of CIs that share attributes and are stored in their own class table. Classifications let administrators to define a class hierarchy for the CIs within the CMDB.").
**Related concepts**   

* [Dependent CIs management](https://www.servicenow.com/docs/OIm~Oreug3X9v2OPRN7Cmw "A life cycle update for a CI affects its dependent CIs. For example, when the CI that a dependent CI depends on is deleted, the dependent CI becomes orphan with no further use. To maintain the integrity and health of the CMDB, the system applies cascade-cleanup processes to dependent CIs that are affected by a life cycle update.")  
**Related tasks**   

* [Create a CI class](https://www.servicenow.com/docs/312mILvM_60~fmGC6kig1w "Create a CI class (table) that is an extension of an existing CI class. Then create identification and reconciliation rules for the new class.")
* [Reclassify a CI](https://www.servicenow.com/docs/CJyQhWWWYFzIObIakULOEw "You can upgrade, downgrade, or switch the class of a CI by modifying its Class attribute.")
* [View and edit class definitions and metadata](https://www.servicenow.com/docs/8dwScazclfWWAbJfF3xziQ "Use the CI Class Manager as a central location to explore the CMDB class hierarchy, CI table definitions, and class CIs. View the details of each table such as its label and fields, relationships, and all related metadata definitions.")
* [Update the list of classes in the Principal Class filter](https://www.servicenow.com/docs/3ssmYlSviAzINKXgsnLbYw "Manage the list of classes that are included in the Principal Class filter to restrict the CIs that appear in CIs list views to only specific classes that you need. You can add or remove CMDB classes from the Principal Class filter.")  
**Related reference**   

* [CMDB record types](https://www.servicenow.com/docs/B_DrHguvuFFGW1E~pH3dzA "The CMDB contains the following major record types.")
* [Related Lists of CI components](https://www.servicenow.com/docs/JzRPu_76ee7oqok~jEXzBQ "Related lists in CI records display additional components contained by that CI, such as disk drives on a server and the rules that control the behavior of a network router.")

*[\>]: and then


