--- sourceDocument: Yokohama Build or modify applications sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/application-development Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # Now Assist for app summary generation in ServiceNow Studio # Now Assist for app summary generation in ServiceNow Studio {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Now Assist for app summary generation in ServiceNow Studio Now Assist for app summary generation, available in the Yokohama release, leverages the ServiceNow Otto for Creator application to use generative AI for creating concise summaries of apps developed within ServiceNow Studio. With a single action, you can generate an app summary that can be copied directly into the app description or used to identify duplicate apps, streamlining app management and documentation. Show full answer Show less ## Key Features * **Generative AI-powered summaries:** Automatically produce clear and useful summaries of your ServiceNow apps. * **Integration with ServiceNow Studio:** Generate summaries directly within your development environment for efficiency. * **Duplicate app identification:** Use summaries to assist in detecting duplicate applications. * **Configurable skill enablement:** Activate the app summary generation skill within the Otto for Creator application to start using the feature. ## Important Considerations * Not all AI model providers or Now Assist features are available in certain regions, data centers (such as FedRAMP, NSC DOD IL5, Australia IRAP-Protected), or for self-hosted customers. Check ServiceNow Knowledge Base articles for current availability. * The AI-generated summaries may not always be fully accurate or appropriate; human review and oversight are recommended, especially in sensitive or high-impact areas. * Data used by the application is transferred from customer instances to centralized ServiceNow environments, potentially across regions or to third-party cloud providers, handled according to ServiceNow's internal policies. * ServiceNow collects inputs, outputs, and edits from this feature to improve AI models, with an opt-out option available for customers. ## Getting Started * Enable the app summary generation skill within the ServiceNow Otto for Creator application. * Generate summaries for your apps in ServiceNow Studio and review them before use. * Use the generated summaries to update app descriptions or assist in managing app inventory. ## Additional Resources For further guidance and support, leverage the ServiceNow Community and official ServiceNow support channels. Review the AI Acceptable Use Policy to ensure compliance when using AI features. Use the ServiceNow® ServiceNow Otto for Creator application to use generative AI for summarizing an app. With a single button, ServiceNow Otto for Creator generates the app summary that you can then copy to the app description, or use to find duplicate apps. Figure 1. Now Assist app summary generation ## Get started {#sns-now-assist-app-summarize-landing__cf-app-landing-get-started} |-|-| | [ExploreLearn about summarizing apps](https://www.servicenow.com/docs/FSEz3TNN2~mhecMi5xYt6Q "With the ServiceNow Otto for Creator application, you can generate a summary of an app. You can then copy the summary to the description for the app, and use it to check for duplicate apps.") | [ConfigureSet up app summary generation](https://www.servicenow.com/docs/v70GpLes1agFeRE~fswFaw "Enable the app summary generation skill in the ServiceNow Otto for Creator application so that you can get started with summarizing applications.") | | [UseGenerate a summary of your app](https://www.servicenow.com/docs/XwA_jp3_lxi8IACS6Gi8Fg "Generate a summary of your app using ServiceNow Otto for Creator in ServiceNow Studio. After reviewing the summary, you can use it as a description for your app.") | [ReferenceGet details about properties, roles, and more](https://www.servicenow.com/docs/dEpUcDVFaXyFJn5lzWge3A "The following roles are required for use with the ServiceNow Otto for Creator app summary generation skill.") | [ ] {#sns-now-assist-app-summarize-landing__table_wgj_xvj_12c} Important: * Not all model providers are available for customers with in-country SKUs, and some Now Assist products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#sns-now-assist-app-summarize-landing__na-in-country-notice} * Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#sns-now-assist-app-summarize-landing__na-restricted-envs-notice} * Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#sns-now-assist-app-summarize-landing__na-standalone-language-notice} * Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases. {#sns-now-assist-app-summarize-landing__ul_j3b_4vd_wcc} ## Helpful resources {#sns-now-assist-app-summarize-landing__cf-app-landing-get-help} Some ServiceNow resources that can provide you with helpful information are: ServiceNow Community : [ServiceNow Community](https://www.servicenow.com/community/now-assist/ct-p/now-assist) Support : ## AI limitations {#sns-now-assist-app-summarize-landing__section_hgn_gk1_v1c} This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#sns-now-assist-app-summarize-landing__p_kv2_nfg_h1c} ## Data processing {#sns-now-assist-app-summarize-landing__section_jfs_xj1_v1c} This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#sns-now-assist-app-summarize-landing__p_lv2_nfg_h1c} ## Data collection {#sns-now-assist-app-summarize-landing__section_n5z_jk1_v1c} ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect information about applications (and associated application files) in which App generation was utilized. Customers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). * **[Exploring Now Assist for app summary generation](https://www.servicenow.com/docs/FSEz3TNN2~mhecMi5xYt6Q)** With the ServiceNow Otto for Creator application, you can generate a summary of an app. You can then copy the summary to the description for the app, and use it to check for duplicate apps. * **[Configuring Now Assist for app summary generation](https://www.servicenow.com/docs/v70GpLes1agFeRE~fswFaw)** Enable the app summary generation skill in the ServiceNow Otto for Creator application so that you can get started with summarizing applications. * **[Summarize the contents of an app in ServiceNow Studio](https://www.servicenow.com/docs/XwA_jp3_lxi8IACS6Gi8Fg)** Generate a summary of your app using ServiceNow Otto for Creator in ServiceNow Studio. After reviewing the summary, you can use it as a description for your app. * **[Now Assist for app summary generation reference](https://www.servicenow.com/docs/dEpUcDVFaXyFJn5lzWge3A)** The following roles are required for use with the ServiceNow Otto for Creator app summary generation skill.