---
sourceDocument: Yokohama Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/conversational-interfaces

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Sidebar

# Sidebar {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Agents can collaborate with others through Sidebar discussions, either as standalone conversations or linked to a Workspace record.

## Get started {#sidebar-landing__section_g2y_wyt_nwb}

|-|-|
| [ExploreLearn about Sidebar concepts and features.](https://www.servicenow.com/docs/i1sJOMR4DqMWT~kyRPlgOg "Using Sidebar, agents can have real-time collaboration with others as a standalone conversation or based around a Workspace record. These Sidebar discussions facilitate the exchange of information and knowledge to help resolve issues faster and with higher-quality outcomes.") | [ConfigureInstall and configure Sidebar and activate relevant plugins.](https://www.servicenow.com/docs/V4FwRAlhte71K7rI~M2GgQ "Install and configure Sidebar so agents can have real-time collaboration with others.") |
| [UseUse Sidebar to help agents have discussions with others to solve issues faster.](https://www.servicenow.com/docs/_pZwRNHf4F1NuBd~E9p_tQ "You can create a Sidebar discussion for a task-based or interaction record or as a standalone conversation. Sidebar discussions for a task-based or interaction record can be created from a configurable workspace or a Next Experience Core UI record page.") | [ReferenceGet Sidebar details for domain separation.](https://www.servicenow.com/docs/6JLcSQoORkG8po7ki2KLEA "Read information about how Sidebar works with domain separation.") |
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## Troubleshoot and get help {#sidebar-landing__section_l2y_wyt_nwb}

* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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