---
sourceDocument: Yokohama Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/customer-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Provide external users access to a table

# Provide external users access to a table {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

To enable users with only the snc_external role to access the list view of a table,
you must create a series of ACLs.

## Before you begin

Role required: security_admin

## Procedure

1. [Elevate to a privileged role](https://www.servicenow.com/docs/access?context=t_ElevateToAPrivilegedRole&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US).
2. [Create an ACL rule](https://www.servicenow.com/docs/access?context=t_CreateAnACLRule&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US) with the following settings:  
   * Type: ui_page
   * Operation: read
   * Name: {table_name}_list
   * Required role: snc_external
   {#t_ProvideExternalUsersAccessToTables__ul_e4b_tsd_bv}
3. On the default read ACL for the table, add snc_external in the Required role list.  
   Create the ACL if it does not already exist.
4. Use these settings to create another ACL:  
   * Type: ui_page
   * Operation: read
   * Name: {table_name}
   * Required role: snc_external
   {#t_ProvideExternalUsersAccessToTables__ul_srf_15d_bv}
5. Use these settings to create another ACL to give the user write access to a field in the table:  
   * Type: record
   * Operation: create
   * Name: {table_name} {column_name}
   * Required role: snc_external

   {#t_ProvideExternalUsersAccessToTables__ul_mfg_s5d_bv}

   Repeat this step for every field that you want to give the user write access
   to. Use an asterisk \* instead of the column name to
   provide access to all fields at once.