---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Notify connector for Microsoft Teams

# Notify connector for Microsoft Teams {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Notify connector for Microsoft Teams enables you to manage and initiate a
Microsoft Teams meeting directly from any record such as an incident, or a
task.

## Key Features {#notify-connector-ms-teams__section_h3q_zjt_fnb}

* Start and end Microsoft Teams meetings directly from any record such as an incident or a task or from the major incident workbench.
* Manage a Microsoft Teams meeting by adding or removing participants.
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## System Requirements {#notify-connector-ms-teams__section_cxf_dkt_fnb}

Install the ServiceNow IntegrationHub Installer (com.glide.hub.integrations) plugin to design
the integration flows in the Flow Designer application. For more information, see [Request IntegrationHub](https://www.servicenow.com/docs/access?context=request-ih-overview&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US).

## Next procedures {#notify-connector-ms-teams__section_ebq_jpf_fwb}

You must perform the following activities to integrate Notify connector for Microsoft Teams with ServiceNow:

1. [Install Notify connector for Microsoft Teams](https://www.servicenow.com/docs/oqDwPzRu2DhNJoyX5CGfww "Install and activate the Notify connector for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from a Task record or via the Major Incident Workbench.")
2. [Setting up the ServiceNow instance for Microsoft Teams integration](https://www.servicenow.com/docs/KgNBDAi64yVlX9IV0oBxzw "Set up your ServiceNow instance for the Microsoft Teams integrations.")
   * [Integrate Notify connector pre-published app with Microsoft Teams](https://www.servicenow.com/docs/Mhhq2sbnKvZY~Xejq4T2_A "Set up the Notify connector for Microsoft Teams using the pre-published app. You can use the Microsoft Azure apps instead of creating a separate Microsoft Azure app for the integration.")
   * [Integrating Notify connector self-configured app with Microsoft Teams](https://www.servicenow.com/docs/7H~1H81tx5uZHkoDf1zZmw "Set up the Notify connector for Microsoft Teams using the self-configured app.")
   {#notify-connector-ms-teams__ul_np1_kps_swb}
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To allow the agents to work and manage the major incidents from Major Incident Management
(MIM) workbench through Microsoft Teams, see [Configure Notify connector for Microsoft Teams](https://www.servicenow.com/docs/g5LbCxAbiRlKg3eGW4fobw "Configure your ServiceNow instance with Notify connector for Microsoft Teams application to enable making calls using Microsoft Teams.").

To use Notify connector for Microsoft Teams in ServiceNow instance, see [Use Notify connector for Microsoft Teams](https://www.servicenow.com/docs/3z1gg6gF204DPYZN751mcQ "Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Notify connector for Microsoft Teams.").
**Related concepts**   

* [Meeting Extensions for Microsoft Teams](https://www.servicenow.com/docs/GpoAodgPTMzt_WDxxsIDqA "The Meeting extensions for Microsoft Teams enables the major incident manager, and the participants to view the communication tasks from within Microsoft Teams during an active conference call.")