---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Field Service Contractor for mobile feature of the Now Mobile Agent application

# Field Service Contractor for mobile feature of the Now Mobile Agent application {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Field Service Contractor for mobile feature of the Now Mobile Agent application enables contractors to manage work order tasks.
The Field Service Contractor for mobile application enables managers and field service agents of contractor companies to manage and work on assigned work order tasks. When not connected to the internet, agents can use
the mobile application to perform activities like adding notes, referring to attached knowledge articles and also closing work order tasks. The Now Mobile Agent application syncs the information and provides the latest information when it is online again.  
Figure 1. Field Service Contractor for mobile  
The steps for configuring Field Service Contractor for mobile are:

1. [Activate the Field Service Contractor for mobile feature in the Now Mobile Agent application](https://www.servicenow.com/docs/5yU9jDnCTnbbEYU2ptcTOA "Activate the Field Service Contractor for mobile plugin (com.snc.fsm_ext_mobile) to manage work order tasks assigned to the contractor company. This plugin activates related plugins if they are not already active.")

   Activate Field Service Contractor for mobile to manage work order tasks assigned to the contractor company.
2. [Access the ServiceNow Agent for Field Service Contractor for mobile application](https://www.servicenow.com/docs/taxPJ60SXpiI3V1LICClFw "Access the Field Service Contractor for mobile application to manage tasks from your phone or other mobile devices.")

   Access the Field Service Contractor for mobile application to manage tasks from your phone or other mobile devices.
**Related concepts**   

* [Field Service Contractor for mobile](https://www.servicenow.com/docs/b6AHT4EBVxIVTECawZVnfQ "Managers and agents of contractor companies can use the Field Service Contractor for mobile application to view and manage the work order tasks assigned to them.")