---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Install Planned Work Management

# Install Planned Work Management {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

You can install the Planned Work Management application
(com.snc.fsm_planned_work_management) if you have the admin
role.The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already
installed.

## Before you begin

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Review the application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
* Activation of Planned Work Management activates the following plugins if not already active.

  Required ServiceNow plugins
  :

      Template Management for Field Service
      (com.snc.fsm_template_management)
      :   Enables you to configure and manage the work order
          templates to dynamically create work orders. For more
          information, see [Activate Template Management for Field
          Service](https://www.servicenow.com/docs/HFz6owBmY1U09CGG357deQ "You can activate the Template Management for Field Service plugin (com.snc.fsm_template_management) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.").

      Planned Maintenance (com.snc.planned_maintenance)
      :   Enables you to manage the regular preventive maintenance
          of assets. For more information, see [Activate Planned Maintenance](https://www.servicenow.com/docs/access?context=t_ActivatePlanMaint&version=yokohama&pubname=yokohama-service-management-for-the-enterprise&ft:locale=en-US).

      Field Service Management (com.snc.work_management)
      :   Enables you to manage work requests that are performed
          on location by field service agents. For more
          information, see [Activate Field Service Management](https://www.servicenow.com/docs/GIVj2jFYVoHBj7XIRVMJAw "The Field Service Management (com.snc.work_management) is available as a separate subscription. This plugin activates related plugins, if they are not already active. After Field Service Management is activated, you can also activate additional plugins that provide demo data and enable a variety of features.").

      CSM and FSM Configurable Workspace Foundation
      (com.snc.uib.cwf_workspace)
      :   Enables you to access and manage Planned Work Management home page
          and Planning calendar.

{#Activate-planned-work-management__ul_ump_wtw_d5b}

Role required: admin

## About this task

The following items are installed with Planned Work Management :

* Plugins
* Roles
* Scheduled jobs
* Tables
{#Activate-planned-work-management__ul_wmp_wtw_d5b}

For more information, see [Planned Work Management Components](https://www.servicenow.com/docs/vcqUbOuR0nviuPHyeX0enQ "Several types of components are installed with Planned Work Management, including tables and business rules.").

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the Planned Work Management application (com.snc.fsm_planned_work_management) using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find the
   application, you might have to request it from the ServiceNow Store.  
   In the list next to the Install button, the versions
   that are available to you are displayed.
3. Select a version from the list and select Install.  
   In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#Activate-planned-work-management__p_id1_nfg_h1c}
4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. **Optional:** If demo data is available and you want to install it, select the Load demo data check box.  
   Demo data are sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
6. Select Install.
{#Activate-planned-work-management__steps_xmp_wtw_d5b}

*[\>]: and then