---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Activate linear assets support in Field Service Management

# Activate linear assets support in Field Service Management {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

You can enable the Field Service Management application to support linear assets by activating the Enterprise Asset Management plugin (com.sn_eam) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they aren't already installed.{#activate-linear-assets__activate-linear-assets-info}

## Before you begin

Linear asset support for Field Service Management requires activation of the following plugins before you install Enterprise Asset Management.

Field Service Management (com.snc.work_management)
:   Enables you to manage work requests that are performed on location by field service agents. For more information, see [Activate Field Service Management](https://www.servicenow.com/docs/GIVj2jFYVoHBj7XIRVMJAw "The Field Service Management (com.snc.work_management) is available as a separate subscription. This plugin activates related plugins, if they are not already active. After Field Service Management is activated, you can also activate additional plugins that provide demo data and enable a variety of features.").

Field Service with Service Locations (com.snc.fsm_service_locations)
:   Enables you to view and select the linear assets on map.

CSM and FSM Configurable Workspace Foundation (com.snc.uib.cwf_workspace)
:   Enables you to create and manage work orders and work order tasks for linear assets.

Dispatcher Workspace (com.snc.uib.fsm_dispatcher_workspace)
:   Enables you to access and manage work orders and work order tasks for linear assets.

Field Service Mobile (com.sn_fsm_mobile)
:   Enables you to access the Agent mobile application to manage your work.

Field Service Management Configurable Workspace (com.snc.uib.fsm_agent_workspace)
:   Provides the components, lists, and forms to support Field Service Management on CSM Configurable Workspace.

Role required: admin

## About this task

The following items are installed with Enterprise Asset Management:

* Properties
* Business rules
{#activate-linear-assets__ul_zqq_1py_zzb}

For more information, see [Linear Assets Support properties](https://www.servicenow.com/docs/COkG7cUX0dgY_VW_tf7OdA "Linear assets support for Field Service Management uses the following system properties, which are located in the System Properties [sys_properties] table.").

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-linear-assets__find-plugins-cmd}
2. Find the Enterprise Asset Management plugin (com.sn_eam) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-linear-assets__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US).
{#activate-linear-assets__steps_arq_1py_zzb}
**Related concepts**   

* [Assign work orders for linear assets in Field Service Management](https://www.servicenow.com/docs/3aXimYfXuu~E27zIC~AfNg "In Field Service Management, you can create and view work orders and work order tasks specifically for the inspection of linear assets. This enables you to systematically assess the condition of the assets and take the necessary measures to maintain the reliability and performance of the linear assets.")

*[\>]: and then