---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Change the graphic for calendar event icons

# Change the graphic for calendar event icons {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Customize the icons that show on calendar events to clarify their purpose or match your organization's look and feel. You can substitute your existing icons from a different application so your interfaces match.

## Before you begin

Role required: wm_admin

Make sure that Enable icon display on calendar event is enabled. For more information, see [Configure settings for Dispatcher Workspace](https://www.servicenow.com/docs/I5oXeovu47G0gN6EXRiw~Q "Automate processes and provide dispatchers with more information so they can get their job done more effectively.").

## About this task

For a list of icons that show on calendar events, see [Calendar event icons in Dispatcher Workspace](https://www.servicenow.com/docs/iHlH5fP~AqwCD3YlqZvCDw "Become familiar with the icons on calendar events to identify what they indicate.").  
Warning:  
You must understand JSON code to perform this procedure.

## Procedure

1. Navigate to AllField ServiceDispatcher Workspace ConfigurationCalendar Event Body Iconography.
2. In the Value field, note the file name of the icon to be changed.  
   The icon positions and default generating field types are:
   * topIcon - The icon at the top left indicates the work type
   * bottomFirstIcon - The first icon at the bottom right indicates whether a task is a crew task
   * bottomSecondIcon - The second icon at the bottom right indicates whether a task is locked

   {#customize-icons-dispatcher-wrkspc__ul_dhd_kq2_cyb}

   For information on changing the fields that determine whether the icon is displayed, see [Change the fields that display calendar event icons](https://www.servicenow.com/docs/JG93kpWeXeZvSRpuywfrgQ "Change the fields that determine whether icons are displayed on calendar events to something you find more useful, like a priority indication.").
3. Select All search for Images, and select Images under System UI.
4. Search for the file name of the icon to be customized.
5. Open the image record.
6. Select here if you see a message about editing the Global application.
7. Select Update.
8. Select Choose File.
9. Open the new image file.  
   Make sure that the name of the file you're adding matches the one that you're replacing.
10. Select OK.

## Result

The icon is updated and appears on calendar events in Dispatcher Workspace.

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