Set up the Amazon S3 spoke
Use Amazon S3 as file storage in place of attachments in ServiceNow. Adds Amazon S3 storage to your ServiceNow instance and enables users to reference Amazon S3 files in ServiceNow records.
Before you begin
- Request an Integration Hub subscription
- Activate the Amazon S3 spoke
- Role required: admin
Configure a connection for the Amazon S3 spoke
Configure a connection for the Amazon S3 spoke to enable the spoke to connect to the Amazon S3 host. After connecting, the spoke can perform various actions on Amazon S3.
Before you begin
Create the AWS access key ID and the secret access key. For more information, see create secret access key and key ID from AWS CLI.
Role required: admin.
Procedure
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Locate the alias for Amazon S3 Spoke and click View Details.
- To configure the default connection and credential alias record that is shipped along with the Amazon S3 spoke, click View Details.
- To manage more than one Amazon S3 spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see Supporting multiple connections.
If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.
- To configure the default connection and credential alias record that is shipped along with the Amazon S3 spoke, click View Details.
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On the form, fill in these fields:
Field Value required Connection Information Name Auto-generated name to identify the connection record. Region AWS region where your data resides. Credential Information Access Key ID Access Key ID of your AWS account. Secret Access Key Secret Access Key of your AWS account.