--- sourceDocument: Yokohama Data and Automation sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/integrate-applications Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Data and Automation ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Exploring ServiceNow Otto for RPA Hub # Exploring ServiceNow Otto for RPA Hub {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Exploring ServiceNow Otto for RPA Hub The ServiceNow Otto for RPA Hub application enhances the automation development process by integrating generative AI capabilities into the RPA Desktop Design Studio. It enables users to quickly create and edit automations, activities, and automation logic through natural language text instructions and preview options. This functionality supports both new and experienced users in accelerating automation development while promoting modularity and scalability. Show full answer Show less ## Key Features * **Generative AI for Automation Creation:** Users can build new automations rapidly by describing tasks or processes in natural language without requiring deep technical expertise in RPA or programming. * **Activity Addition and Modification:** Easily add new activities to existing automations, either from scratch or by enhancing components within activities, using text-based instructions. * **Automation Logic Enhancement:** Improve or expand automation logic from empty activities or by selecting components within existing automations, leveraging AI-guided text inputs for efficient workflow creation. * **RPA Bot Generation Skill:** This skill democratizes automation development by enabling citizen developers---users with domain knowledge but limited technical skills---to contribute effectively, reducing development time from hours or days to minutes. * **Integration with RPA Desktop Design Studio UI:** All generative AI capabilities are accessible directly within the RPA Desktop Design Studio interface through options like "Create automation," "Create activity," and "Build automation" using Now Assist. ## Practical Benefits for ServiceNow Customers * **Faster Time-to-Value:** Accelerates the creation and deployment of automation workflows, allowing organizations to realize benefits from RPA investments more quickly. * **Broadened Developer Base:** Enables citizen developers to actively participate in automation projects, expanding the pool of contributors beyond traditional RPA specialists. * **Enhanced Automation Flexibility:** Supports modular and scalable automation design, facilitating easier updates and maintenance over time. * **User-Friendly Experience:** Provides intuitive, text-driven automation development that lowers the barrier to entry and improves productivity for all users. With the ServiceNow Otto for RPA Hub application, your RPA Desktop Design Studio users can create and edit automations, activities, and automation logic additions from text instructions and preview options. ## ServiceNow Otto for RPA Hub overview {#explore-now-assist-rpa-hub__section_rkw_cyp_c2c} The ServiceNow Otto for RPA Hub application offers generative AI capabilities to transform your automation development process. The following generative AI capabilities are available for RPA Desktop Design Studio users: * Build simple, brand-new automations quickly and efficiently. * Easily add new activities to existing automations, ensuring modularity and scalability. * Enhance the automation logic with text instructions, either in an empty activity or by selecting a component in an existing one. {#explore-now-assist-rpa-hub__ul_htp_gz5_c2c}Both new and experienced users can develop and build faster automation by using the ServiceNow Otto for RPA Hub application. ## ServiceNow Otto for RPA Hub skills {#explore-now-assist-rpa-hub__section_hs2_sjv_sdc} The ServiceNow Otto for RPA Hub application includes the generative AI skills that enable RPA Desktop Design Studio users to create or edit automations, activities, and add automation logic from text instructions and preview options. RPA bot generation skill : The RPA bot generation skill helps users to build an automation that is based on text input.The skill enables citizen developers to participate in the automation development process. Citizen developers can contribute their domain expertise and knowledge of business processes to create automation flows. A citizen developer can quickly and easily create automation flows by describing the task or process in natural language via text. No in-depth technical knowledge of Robotic Process Automation (RPA tools) or programming languages is needed, which makes automation accessible to a wider audience. The RPA bot generation skill streamlines the process of creating workflows, reducing the time and effort required to implement RPA solutions. An automation flow can be generated in minutes rather than hours or days, accelerating the time-to-value. By generating automation flows through text-based descriptions, RPA becomes more approachable for individuals and businesses who may not have prior experience with automation or coding. Access the RPA bot generation skill from the RPA Desktop Design Studio user interface. By using the RPA bot generation skill, your users can perform the following tasks: * Create an automation from text instructions and preview the options from the RPA Desktop Design Studio user interface. First, your user selects the Create automation option and then selects the Build with Now Assist option to get started. For more information, see [Create an automation with Now Assist](https://www.servicenow.com/docs/O6dGgUUtyse3o9qzFU619w "Create an automation from text instructions and preview options by using the ServiceNow Otto for RPA Hub application."). The following example shows how an automation is created with the Now Assist in the RPA Desktop Design Studio user interface. Figure 1. Create an automation with Now Assist from the RPA Desktop Design Studio user interface * Create an activity from the text instructions and preview options. For more information, see [Create an activity with Now Assist](https://www.servicenow.com/docs/z2bGj8SWUamk0~cZhi8SRw "Create activities from text instructions and preview options by using the ServiceNow Otto for RPA Hub application. Activities provide modularity to an automation project in RPA Desktop Design Studio."). The following example shows how an activity is created with Now Assist in the RPA Desktop Design Studio user interface. Figure 2. Create an activity with Now Assist from RPA Desktop Design Studio user interface * Enhance an automation logic by using text instructions with the Build automation option, either from an empty activity or by selecting a component in an existing activity. For more information, see [Build an automation with Now Assist](https://www.servicenow.com/docs/NcuS1FF2wZKN5~izy6j7Mw "Enhance the automation logic with text instructions, either in an empty activity or by selecting a component in an existing one by using the ServiceNow Otto for RPA Hub application."). The following example shows an automation logic that is built with Now Assist from an empty activity on the design surface in the RPA Desktop Design Studio user interface. Figure 3. Build an automation logic from an empty activity in the RPA Desktop Design Studio user interface The following example shows an automation logic that is built with Now Assist by selecting a component in the RPA Desktop Design Studio user interface. Figure 4. Build an automation logic by selecting a component in the RPA Desktop Design Studio user interface {#explore-now-assist-rpa-hub__ul_k3b_3g3_ydc}