---
sourceDocument: Yokohama Data and Automation
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/integrate-applications

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Data and Automation

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Queue

# Queue {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Queue connector enables you to create and manage work items on a queue created in
the RPA Hub.

The Queue connector provides multiple methods to create and manage work items on a queue
created in the RPA Hub. These methods can create, update, pick, or get work items
from the specified queue in the RPA Hub.

After you create a queue in the RPA Hub and assign a bot process to it, you must associate the Queue connector with the queue name. Then, assign the bot process to the automation project by using the Assign bot process
option from the Design tab of RPA Desktop Design Studio to access the work items. For more information, see [Assign bot process to an automation project](https://www.servicenow.com/docs/RGsN4_ux2Qqu5R7EL3A~ow "Assign a bot process to an automation project in RPA Desktop Design Studio to start using the bot process resources.").

To create a queue, see [Create a queue in RPA Hub](https://www.servicenow.com/docs/3C_x8J5gzkJsBSoVJ7wf6g "Create a queue in RPA Hub to manage the work items that you want the robot to process.").

To assign a bot process to a queue, see [Assign a bot process to a queue from Queues menu](https://www.servicenow.com/docs/ROuRr8szCmMc3I8~ioSqzQ "Assign a bot process to a queue in RPA Hub so that it can interact with this queue. You can assign more than one bot process to a queue. Any robot that is associated with the assigned bot process can insert the work item, pick the work item, and update the work item.").  
You must first use, configure, and then expose the methods in the Queue connector to use its methods.

* To use the Queue connector, see [Use a connector in RPA Desktop Design Studio](https://www.servicenow.com/docs/xc3JtSdh8ZaXo~NENhKvTA "Connect to the various data sources and tools to create automation by using a connector in RPA Desktop Design Studio.").
* To expose the methods, see [Use connector method](https://www.servicenow.com/docs/WWtzne_~uLhOjcwrTyGaYA "Expose and then use the methods within a connector to perform all the actions that the connector can do.").
* To use the methods, see [Use a component in RPA Desktop Design Studio](https://www.servicenow.com/docs/GDWUuqXRh2OXM2rX8UnZvw "Design automation projects by using components in RPA Desktop Design Studio.").
{#queue-connector__ul_mxk_24s_tsb}
* **[Queue connector methods](https://www.servicenow.com/docs/EAQtZqA0MB6Fx6LXyF9WLA)**   
  The Queue connector methods enable you to create and manage work items for queues in the RPA Hub.
* **[Parameters for the Queue connector methods](https://www.servicenow.com/docs/R2sRd9WsBK_ArN2FJx0t3g)**   
  Learn about the various parameters for the Queue connector methods in RPA Desktop Design Studio.