---
sourceDocument: Yokohama IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-asset-management

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Manually normalize a software discovery model in Software Asset Management classic

# Manually normalize a software discovery model in Software Asset Management classic {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can edit a software discovery model to manually normalize discovered software
that has not been fully normalized (partially normalized, publisher normalized, or match not
found) on the Software Discovery Models form so that it can be reconciled.

## Before you begin

Role required: sam_user

## About this task

If the information automatically added to the software discovery model is incomplete,
you can add the missing fields to manually normalize the software discovery
model.

## Procedure

1. Navigate to AllSoftware AssetDiscoveryDiscovery models and open a discovery model record that has a normalization status of Partially Normalized, Publisher Normalized, or Match Not Found.
2. Fill in the Publisher, Product, and Version fields, as appropriate.  
   You can create a [custom product](https://www.servicenow.com/docs/8yDvNvZR1NtL97QURQpaZQ "If a software product does not exist in the Software Library, you can add a custom product. Custom products enable you to normalize and account for homegrown software, or software that is not yet part of the Software Library.") from the Product lookup list, if desired.
3. Select Save.  
   The normalization status is set to Manually Normalized.
4. **Optional:** To revert normalization, select Revert Normalization.  
   Note:  
   Discovery models with a status of Normalized, Partially Normalized, or Publisher Normalized revert to the status of Match Not Found. Discovery models with a status of Manually Normalized and discovery models that have been normalized using pattern rules cannot be reverted.

   Fields are reset to their original values, and any rules associated with the software discovery model are deactivated.

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