---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Agent Client Collector for Visibility Content

# Agent Client Collector for Visibility Content {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Agent Client Collector for Visibility Content (ACC-VC) is a ServiceNow Agent installed on your Windows, Linux, or macOS endpoint devices to collect host data.

## Agent Client Collector for Visibility Content overview {#acc-visibility-landing-page__section_ynn_y4l_lbc}

ACC-VC deploys Ruby scripts that execute OS Query commands and OS-specific commands to gather information on your Windows, Linux, or macOS endpoint devices. You can discover data from various file systems and storage devices, TCP connections, running processes, and other information about target hosts.

## Get started {#acc-visibility-landing-page__section_znn_y4l_lbc}

|-|-|
| [Explore Learn the key features and business value that the Agent Client Collector for Visibility Content application offers.](https://www.servicenow.com/docs/M_hZRyqHDVuk_D9Vn87N3g "Learn how you can use Agent Client Collector for Visibility Content (ACC-VC) to discover data on your target hosts.") | [Configure Configure the features and components to enable Agent Client Collector for Visibility Content.](https://www.servicenow.com/docs/G6R4xKU~YobkzMZve41Tbg "Plan and configure your Agent Client Collector for Visibility Content (ACC-VC) implementation.") |
| [Use Instructions for using Agent Client Collector for Visibility Content.](https://www.servicenow.com/docs/yE00BWv48Xqd1nrlNYfdcQ "When Agent Client Collector for Visibility Content (ACC-VC) is installed on your Windows, Linux, or macOS servers, various information is collected depending on what other features or products you have installed.") | [Reference Get additional details about Agent Client Collector for Visibility Content.](https://www.servicenow.com/docs/nBE9L0vnPGVpqnDK7t193Q "Review this information for details on OS query scripts, data collected, and definition of terms.") |
[ ]

{#acc-visibility-landing-page__table_a4n_y4l_lbc}

## Dependencies {#acc-visibility-landing-page__section_v2x_2hf_ccc}

For a list of Agent Client Collector for Visibility Content plugin dependencies, see [Plugins or applications installed with ITOM Visibility](https://www.servicenow.com/docs/dgLPeaSg4KmSaaHdM52~gA "Tables that list the plugins or applications that are installed with ITOM Visibility applications. When you update your application, any newly required application dependencies are installed.") and [Plugins or applications installed with ITOM AIOps](https://www.servicenow.com/docs/vE~cee9SNDJ5u0C860nEJQ "Tables that list the plugins or applications that are installed with ITOM AIOps applications. When you update your application, any newly required application dependencies are installed.").

## Troubleshoot and get help {#acc-visibility-landing-page__section_f4n_y4l_lbc}

* [Ask or answer questions in the Agent Client Collector community forum.](https://www.servicenow.com/community/itom-articles/itom-agent-client-collector-acc-knowledge-amp-troubleshooting/ta-p/2529658)
* [Search the Known Error Portal for known error
  articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#acc-visibility-landing-page__ul_g4n_y4l_lbc}