---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# ITOM Mobile Agent

# ITOM Mobile Agent {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 6, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Stay connected and keep services reliable with ITOM Mobile Agent, which lets you access Service Reliability Management (SRM) features on iOS and Android devices. Use it to track alerts, manage incidents, work on change and catalog tasks, and manage on-call shifts on the
go.

## Get started {#itom-mobile-landing__cf-app-landing-get-started}

|-|-|
| [ExploreLearn about ITOM Mobile Agent, including its benefits and common workflows.](https://www.servicenow.com/docs/KGGzX1PO7o9dMUnrLIlTCw "Learn how you can use ITOM Mobile Agent to manage service reliability on the go, including its capabilities, benefits, and a sample workflow.") | [ConfigureInstall ITOM Mobile Agent and configure notifications.](https://www.servicenow.com/docs/jL3eDQKQpV~ydQCSfewY3A "Set up and configure ITOM Mobile Agent.") |
| [UseLog in and work with alerts, incidents, tasks, and on-call schedules.](https://www.servicenow.com/docs/2kK6pgBOtDjewbCa9IHM4g "Work with alerts, incidents, on-call schedules, and tasks on the go.") | [ReferenceGet details about ITOM Mobile Agent settings.](https://www.servicenow.com/docs/gKQXaDjB4B8lBHpKV_LE9w "Learn about ITOM Mobile Agent settings. You can view the app version, give feedback, and adjust your preferences.") |
[ ]

{#itom-mobile-landing__table_plh_4qx_42c}