---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View the list of CIs belonging to an application service

# View the list of CIs belonging to an application service {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View a complete list of CIs that make up an application service, including CIs not
shown on the application service map: tracked configuration files, endpoints, processes, and
network devices.

## Before you begin

Role required: service_mapping_admin or service_mapping_user

## About this task

By default, application service maps show application CIs and connections between them. The rest of the CIs behind applications and connections between them are hidden. The CI list displays the following additional CIs:

* Servers that host applications.
* Network devices like routers or switches.
* Processes running on hosting servers. Processes are used for identification and classification of applications.
* Tracked configuration files for applications that are part of the service.
* Endpoints belonging to the applications. Endpoints contain information necessary for connecting to applications, like hosts and ports.
* The application service CI for this application service.
{#view-ci-list__ul_kqm_5k3_jkb}

The CI lists for empty application services, that do not contain any CIs contain only
one CI: For the application service itself.

## Procedure

1. Navigate to AllCSDMManage Technology Management ServicesService Instance.
2. Navigate to Application ServicesView:csdm_viewViewDefault view.  
3. Click the name of the application service for which you want to view the list of CIs.  
   The discovery state of the selected service must be Done.
4. Click List CIs under Related Links.  

   <br />

5. View the complete list of CIs that are part of the selected application service.
6. Click the back button on your browser to return to the Mapped Application Service page when you have finished reviewing the list of CIs.
7. Select View map to navigate to the application service map.

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