---
sourceDocument: Yokohama IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Digital Experience Score

# Digital Experience Score {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Digital Experience Score provides comprehensive insight into the digital experience of your employees.

## Get started {#dexscr-digital-experience-score__cf-app-landing-get-started}

|-|-|
| [ExploreExplore about Digital Experience Score.](https://www.servicenow.com/docs/ZQ1QgpdxF05OjPk_S7R59A "Learn more about Digital Experience Score​ (DEX Score) and review the benefits it can provide for different users in your organization.") | [ConfigureConfigure Digital Experience Score.](https://www.servicenow.com/docs/1Cz4LIzyfpDKnqaLAcXduw "Plan and configure your implementation of Digital Experience Score​.") |
| [TrackTrack digital experience using Digital Experience Score dashboard.](https://www.servicenow.com/docs/5WQ1tdByzOn27vHX8rrMHA "Get insights into the digital experience of your employees using the Digital Experience Score​ dashboard. You can drill down into the device and application health data to create informed action plans if the employee experience needs improvement.") | [ReferenceReference for Digital Experience Score.](https://www.servicenow.com/docs/fipgETje5tHpZvp4QEyZPQ "Reference topics provide additional information about the lists and forms that you use to configure and administer Digital Experience Score​.") |
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{#dexscr-digital-experience-score__table_kjp_14p_qdc}