---
sourceDocument: Yokohama IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Setting up DEX Desktop Assistant

# Setting up DEX
Desktop Assistant {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Download Desktop Assistant and customize the Home page by dividing the page into sections of cards to access applications more efficiently.

With a Desktop Assistant administrator role \[sn_dex_desktop.admin\], you can configure the application.

Refer to the [OAuth documentation](https://www.servicenow.com/docs/c~gE38cLMLJrdrueOdW_uw "Edit OAuth field values, as required.") for instructions on configuring the SSO provider in the instance.  
Note:  
If you experience issues with Desktop Assistant, troubleshoot them by accessing the logs at these locations:

* macOS: Users/\[username\]/Library/Application Support/desktop_assistant_app/logs
* Windows: Users\\\[username\]\\AppData\\Roaming\\desktop_assistant_app\\logs
{#config-dex-desktop-exp__ul_jnx_rxk_c1c}