---
sourceDocument: Yokohama IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Deprecated Continual Improvements dashboard

# Deprecated Continual Improvements dashboard {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Continual Improvements dashboard enables an Improvement Process Coordinator or
Manager to determine which process to start next, how many initiatives they have underway at a
given time, and what the employee participation is.

This dashboard is included in the Continual Improvements Management plugin.  
Figure 1. Continual Improvements dashboard, Overview tab  
Figure 2. Continual Improvements dashboard - Outcome Analysis tab

## End users and roles {#continual-improvements-dashboard__section_ggj_b1w_q2b}

{#continual-improvements-dashboard__table_u44_c1w_q2b__entry__2}

| End user | Required role |
|-|-|
| Improvement Process Coordinator: Needs to verify the status of their initiatives. | sn_cim.improvement_coordinator |
| Improvement Process Manager: Must be able to see the state of all improvement processes and assign employees where they are needed. | sn_cim.improvement_manager |
[ ]

{#continual-improvements-dashboard__table_u44_c1w_q2b}

## Data visualizations {#continual-improvements-dashboard__section_hk4_dhw_q2b}

The Continual Improvements dashboard includes the following visualizations:
{#continual-improvements-dashboard__table_mm1_ghw_q2b__entry__3}

| Report Title | Type | Description |
|-|-|-|
| Employee Engagement | Column![Single-score icon]() | State is not Closed or Cancelled Trended by Created |
| Total Initiatives | Horizontal Bar![Horizontal bar icon]() | State is not Closed or Cancelled Grouped by State |
| Open Backlog | Single Score![Single-score icon]() | State is not Closed or Cancelled |
| Unassigned | Single Score![SIngle-score icon]() | CIM Coordinator is empty and State is n ot Closed or Cancelled |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Benefit High Query: benefit=high Weight: 50 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Benefit Low Query: benefit=low Weight: 30 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Benefit Medium Query: benefit=medium Weight: 40 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Effort Estimate Extra Large Query: cim_estimate=4 Weight: 50 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Effort Estimate Large Query: cim_estimate=3 Weight: 40 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Effort Estimate Medium Query: cim_estimate=2 Weight: 30 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Effort Estimate Small Query: cim_estimate=1 Weight: 20 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Priority 1 Query: priority=1 Weight: 50 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Priority 2 Query: priority=2 Weight: 40 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Priority 3 Query: priority=3 Weight: 30 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Priority 4 Query: priority=4 Weight: 20 |
| Prioritized List Using Spotlight | List ![List icon]() | Name: Priority 5 Query: priority=5 Weight: 10 |
[ ]

{#continual-improvements-dashboard__table_mm1_ghw_q2b}