---
sourceDocument: Yokohama Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/now-intelligence

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# KPI Details

# KPI Details {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

KPI Details page enables you to delve into the information inside your Performance Analytics indicators (KPIs). {#kpi-details__kpi-details-about}

## Get started {#kpi-details__cf-app-landing-get-started}

|-|-|
| [ExploreLearn the purpose of KPI Details and how to open it](https://www.servicenow.com/docs/f84~QK2zmCHVpEMnX2Dh1A "KPI Details is an exploratory view of indicators, used for more detailed analysis. It lets you see trends, predictions, breakdowns, and associated records for a specific indicator.") | [Investigate indicatorsHow to extract information from an indicator using KPI Details](https://www.servicenow.com/docs/lAKLEhNqwl7LpYtGi6CvuQ "The KPI Details feature enables you to delve into the information behind your key performance indicators. Apply forecasts, trends, targets, and thresholds. Filter by breakdown element or apply time series aggregations.") |
| [Set targets and thresholdsDefine indicator value goals and set limits](https://www.servicenow.com/docs/VvqI25RZvl643dppDsiLRg "Targets are goals your organization wants to achieve. They show the difference between the desired and actual scores of an indicator on a certain date. Thresholds define a normal range of scores for an indicator and alert you when certain events occurs, like when a score reaches an all-time high.") | [ReferenceSystem properties and more](https://www.servicenow.com/docs/8slJTxEzFGJlFaI6rDkGdg "View system properties associated with KPI Details. See also how UUIDs are formed.") |
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## Troubleshoot and get help {#kpi-details__cf-app-landing-get-help}

* [Ask questions and explore other resources for indicators, KPI Details and Platform Analytics in general in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
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**Related concepts**   

* [Performance Analytics (Indicator data sources)](https://www.servicenow.com/docs/xNUiA5f2lYk5Q3H_VKVvnQ "ServiceNow Performance Analytics is an in-platform process optimization solution that utilizes indicators (KPIs) to answer key business questions. Performance Analytics can help increase quality and reduce the costs of service delivery.")