--- sourceDocument: Yokohama Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/now-intelligence Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Data sources for data visualizations # Data sources for data visualizations {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Data sources for data visualizations In ServiceNow Yokohama release, each workspace data visualization is built upon a specific data source type. These data sources determine how your data is collected, aggregated, and displayed within visualizations, enabling you to monitor, analyze, and forecast business and operational activities effectively. Show full answer Show less ## Types of Data Sources and Their Practical Use * **Table**: Available in the base system, it represents a collection of database records where rows are records and columns are fields. You configure visualizations by selecting tables and fields or by grouping data by fields. This is the fundamental source for most visualizations. * **Indicator (KPI)**: Also part of the base system, indicators track changes in table data over time using aggregations and conditions (e.g., counting open incidents). Indicators help identify trends and forecast outcomes, with breakdowns (such as priority or category) providing deeper filtering options. * **User Experience Analytics**: Activated by default but requires the User Experience Analytics in PAR Integration app from the ServiceNow Store to include its data sources. This source offers insights into user interactions across web, Virtual Agent, mobile, and Service Portal applications, enabling improved user journey design. * **MetricBase**: Requires a separate subscription and activation by ServiceNow. It stores time-series data sampled at regular intervals, useful for IoT applications and large volumes of machine-generated data. Data can be visualized or used in automation flows. * **Health Log Analytics**: Also subscription-based and requires activation by ServiceNow. It aids in proactive IT issue prevention by analyzing logs and raw data for root cause identification. Visualizations for this source can only be created or edited using UI Builder, not in the standard Visualization Designer or dashboards. ## Key Considerations for ServiceNow Customers * Choose the appropriate data source based on your data type and visualization goals---whether current state data (Table), trend analysis (Indicator), user behavior (User Experience Analytics), time-series IoT data (MetricBase), or IT health logs (Health Log Analytics). * Some sources like User Experience Analytics, MetricBase, and Health Log Analytics require additional applications or subscriptions and specific configuration steps. * Health Log Analytics visualizations are managed exclusively via UI Builder, which differs from other visualization creation tools. Each workspace data visualization references a specific data source. {#data-sources-visualizations__table_qb5_pks_s5b__entry__3} | Data source | Available in | Description | |-|-|-| | Table | Base system | A Table data source is a collection of database records that together constitute the current state of your data. The rows of the table correspond to records and the columns correspond to fields. You often choose both table and field, or you group data by fields, when you configure a data visualization. Configured report sources appear in the Predefined conditions list when you choose to filter table data. | | Indicator | Base system | An indicator, also called a key performance indicator (KPI), is a record of the changes to your table data over a period of time. You use indicators to determine trends and forecast the future. Indicators apply an aggregation and conditions to the data. For example, the indicator Number of open incidents applies the Count aggregation to the Incident table, resulting in a number of incidents. It also applies the conditions that the State of the incidents must not be Closed or Canceled, and the Active field must be True. Indicators often have breakdowns applied. A breakdown is a qualitative property for filtering the indicator scores. For example, for incident data, the priority, category, and assignment group for the incident are all commonly applied breakdowns. For more information, see [Performance Analytics indicators](https://www.servicenow.com/docs/feQ1iKqrQLpJT73WWYlBEw "Indicators (KPIs) define a performance measurement taken at regular intervals of a business service, an activity, or organizational behavior. These performance measurements result in a series of indicator scores over time."). | | User Experience Analytics | Activated by default. However, to include User Experience Analytics data sources in your visualizations, you need the User Experience Analytics in PAR Integration application from the ServiceNow® Store. | The ServiceNow® User Experience Analytics application provides dashboard views for monitoring usage analytics of your web applications as well as Virtual Agent, ServiceNow mobile, and Service Portal applications. Visualize metrics and interactions to better understand the user experience, and create more intuitive journeys for your users. For more general information about User Experience Analytics, see [User Experience Analytics](https://www.servicenow.com/docs/8J~izd~JvRbVh5nDRevJuw "The ServiceNow User Experience Analytics application enables you to monitor how users interact with your ServiceNow Core UI, Next Experience, Portal, and Mobile applications. Knowing how your users interact with these applications enables you to improve how you manage your ServiceNow instance."). For more information specific to data visualizations, see [User Experience Analytics data sources for data visualizations](https://www.servicenow.com/docs/OIOTDt5MdPzw0sfit9ia2g "You can show metrics related to User Experience Analytics in a data visualization component. The available metrics depend on the visualization type."). | | MetricBase | Requires a separate subscription and must be activated by ServiceNow personnel. | The MetricBase application stores time-series data, which is data that is sampled at regular intervals. You can graph the stored data or use it with triggers to execute Flow Designer flows. MetricBase helps developers working with IoT-based applications that monitor or act on large amounts of machine-generated data. For more information, see [MetricBase](https://www.servicenow.com/docs/access?context=metricbase&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US). | | Health Log Analytics | Requires a separate subscription and must be activated by ServiceNow personnel. | The Health Log Analytics application helps prevent IT issues before your users are affected. It helps you identify the root cause of an issue by enabling you to triage related logs and analyze the raw data. For more information, see . Note: You can create and edit data visualizations for Health Log Analytics only in the UI Builder, not in the Platform Analytics Visualization Designer or in dashboards. | [ ] {#data-sources-visualizations__table_qb5_pks_s5b}