---
sourceDocument: Yokohama Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/now-intelligence

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Activate data snapshots

# Activate data snapshots {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Enable data snapshots on an instance as a whole and on individual existing indicators (KPIs) on the instance. When data snapshots are enabled, you can apply multiple breakdown levels to an indicator.

## Before you begin

The Data Snapshots (com.snc.pa.mlb) plugin must be activated on the instance. You also must have a subscription to Performance Analytics to use data snapshots on a production instance, as described in [Activating your Performance Analytics subscription](https://www.servicenow.com/docs/vTrF5JFoUPBD3gsu7hXlsQ#c_PremiumPerformanceAnalytics "Without a paid Performance Analytics subscription, your use is limited to 180 days of data collection (five months for monthly indicators) and to specific indicators provided by ServiceNow, and you cannot activate Data snapshots. For unlimited access to all features, purchase a subscription to Performance Analytics."). On a non-production instance, activate any of the Performance Analytics Premium plugins.

Role required: pa_data_collector or higher

## About this task

Certain indicators support more than two levels of breakdown. This feature is called multiple breakdowns, and is one of the features of data snapshots. This feature is not available for all indicators. For a list
of restrictions, see [Limitations and requirements for data snapshots](https://www.servicenow.com/docs/95N8b86okg~OA_d0nzzG4Q "Several features of indicators and breakdowns are not supported with data snapshots and multiple breakdowns.").

You have to activate data snapshots for the instance by enabling the Data Snapshots (com.snc.pa.mlb) plugin. You then have to activate data snapshots for each indicator, either one-at-a-time or in bulk.  
Important:  
Classic Performance Analytics data collection jobs continue to run in parallel on indicators that have data snapshots enabled. The scores that the classic job collects are not used while data snapshots are enabled. Parallel job collection ensures smooth rollback if necessary.

## Procedure

1. Navigate to AllPlatform AnalyticsLibraryIndicators.
2. Press Check instance eligibility to see if your instance is eligible for data snapshots and, if not, why.  
   When your instance is eligible for data snapshots, you have a banner announcing this fact and two new tiles, Data snapshots enabled and Data snapshots supported.  

3. To set an individual indicator to support more than two levels of breakdown, perform the following actions:
   1. Open the indicator record.
   2. Select Enable Data Snapshots.  

      <br />

      A modal opens explaining the process of enabling data snapshots:
      * That the indicator will be linked to an appropriate [data snapshots source](https://www.servicenow.com/docs/4BwP3CtzaSvMT2oR1GZ~9w "Data snapshots include data sources for indicator score collection and the mapping between indicators and these sources.") if one exists
      * That if no suitable data snapshots source exists, one will be created
      * Which of the requirements for data snapshots are met or not met
      * Whether the record volume is within the allowed threshold for your license
      {#activate-unlimited-breakdowns__ul_cmp_tqv_cdc}
   3. If you meet all the requirements and agree with the process, select Continue.
   {#activate-unlimited-breakdowns__substeps_n4m_qzj_y1c}

## What to do next

The scheduled conversion process runs hourly and synchronizes any changes to existing indicators. The job also converts any newly created indicators. To trigger the conversion process and sync changes manually, select
Update Data Snapshots status. For example, manually synchronize changes after you have fixed an unsupported indicator configuration and you now want to enable data snapshots for that indicator.

If data snapshots were not enabled on some of the indicators, the indicator record contains a message giving the reasons why that indicator was not compatible. You also get suggestions about how to make the indicator
compatible.
**Related tasks**   

* [Create an automated indicator](https://www.servicenow.com/docs/2UjiTNWyQTWoevV8ykvP2Q#t_CreateAnAutomatedIndicator "To analyze the performance of a business process that is recorded in a ServiceNow table, use an automated indicator. If a suitable indicator is not provided in a Platform Analytics Solution, create a new one.")
* [Create a formula indicator](https://www.servicenow.com/docs/F4~PyPNRMXTRaprFi6_~mA "Create a formula indicator to produce a new computed score from one or more other indicators. Besides indicator scores, the formula can include calculations such as the gap between an indicator score and the indicator target.")

*[\>]: and then