---
sourceDocument: Yokohama Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/now-intelligence

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Set up text analytics

# Set up text analytics {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Select the text fields to analyze and which indicators to analyze.

## Before you begin

Text analytics relies on specific steps in the [data collection jobs](https://www.servicenow.com/docs/ZaIJQWV6_9ZI1JkGkx2LHA#gloss-data-collector "A scheduled job that collects data from one or more indicator sources to produce indicator scores."). The Collect parameter in the relevant jobs must be set to collect text analytics. A job is relevant if it collects data for the same indicators that are subject to text analysis. See [Create or schedule a data collection job](https://www.servicenow.com/docs/Z1_cBAMwjBKEfirC7WIcHA "Schedule a data collection job to regularly collect Performance Analytics indicator scores and snapshots.").  
Note:  
Regarding domain separation: To collect text analytics for specific domains, set up text analytics for each of those domains. On the collection job for each domain, specify a Run as user with access to
that domain. Do not specify a domain configuration for the collection job. For more information, see [Approaches to Performance Analytics with domain separation](https://www.servicenow.com/docs/LjKETXn8W1TaP7jneSOOZw "When using Performance Analytics with domain separation, you can collect domain-specific scores. You can use global or domain-specific Performance Analytics table records or even a combination of both."). You are using a hybrid approach.

Role required: pa_power_user or pa_admin

## Procedure

1. Navigate to AllText AnalyticsSetup.
   * To create a new text analytics configuration, select New.
   * To edit an existing text analytics configuration, select the information icon in that row and select Open record. Select the indicator source name to open the record for that indicator source, not the text analytics configuration.
   {#set-up-text-analytics__choices_hwb_jzl_sbb}
2. Select the Indicator source whose input text you want to analyze.
3. Unlock Fields to analyze and select the fields whose input text you want to analyze.  
   You must select at least one field. Usually you want to include the Short description field.  
   You cannot select the following fields:
   * Dot-walked fields
   * Translated Text fields
   * Any other field with a type other than String
   {#set-up-text-analytics__ul_gcr_tkb_ckb}
4. **Optional:** Select Use system stop words to include the Zing stop words.  
   Selected by default. The Zing global stop words apply to the indicator source. If you do not use the Zing stop words, you must select all stop words yourself.
5. Save the text index configuration.  
   The Indicators related list appears at the bottom of the form.
6. In the Indicators list, click Edit and select the indicators to analyze.
7. Run a relevant historical data collection job to collect initial data.  
   You may be able to run a job from this form, or you may have to run a historical data collection job. See the next topic for details.
{#set-up-text-analytics__steps_f1g_klk_5bb}
**Related topics**   

* [Zing removes stop words from queries](https://www.servicenow.com/docs/access?context=stop-words-removed-from-queries&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US)

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