--- sourceDocument: Yokohama ServiceNow AI Platform Administration sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-administration Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Text search views control format of global search results for tables # Text search views control format of global search results for tables {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Text Search Views Control Format of Global Search Results for Tables Text search views define how global search results are formatted and displayed for records from specific tables in ServiceNow. Thetextsearchview for a table determines which fields are shown and how they appear within each search result. If a table lacks a textsearch view, the system defaults to using the table's standard form view to format results. Administrators can control the view used by setting theglide.ui.textsearch.viewsystem property. Show full answer Show less ## Key Features * **Title:** The first line in each search result, linking to the record. It uses the first string field in the textsearch list view that is not the record number. If none exists or is empty, "No title" is displayed. * **Field List:** The second line displays up to 10 field name-value pairs (excluding the title and description fields) separated by pipes. For example, fields like number, opened date, caller, priority, and assignment group often appear here. * **Description:** An optional third line showing the first string field over 100 characters (excluding the title field) from the textsearch list view. If no field meets this criterion, the description line is omitted. * **Default Fields:** Each table enabled for global search has a default textsearch list view that specifies which fields appear in search results. ## Practical Use for ServiceNow Customers By understanding and configuring textsearch views, ServiceNow customers can tailor global search results to highlight the most relevant and meaningful information for their users. This customization improves search usability by making results more informative and easier to scan. Adjusting the textsearch list view fields or the system property allows administrators to optimize search result presentation according to business needs. Additionally, related settings and tasks enable fine-tuning of search behavior, such as filtering results by table, setting preview limits, or controlling search suggestions, helping organizations deliver a more efficient and user-friendly global search experience. The text_search view for a table determines how global search displays results from that table. Results displayed by global search include multiple elements. For each search result, the system populates these elements with values of fields included in the table's text_search list view. Figure 1. Sample search result listing in Next Experience UI Figure 2. Sample search result listing in Core UI {#text-search-view-formats-results__table_ypr_txk_rz__entry__3} | Element | Description | Matching criteria | |-|-|-| | 1. Title | The title is the first line of the search result block. It links to the matching record of the search result. | Global search uses the first string field in the table's text_search list view that is not the number field. If there is no matching string field or the contents of the field is empty, the system displays the text "No title" in the session language. For example, in the default text_search view for the Incident table, the short description field satisfies the title criteria. Global search uses this field as the search result title. | | 2. Field list | The field list is the second line of the search results. It displays field name-value pairs, separated by the pipe character, for up to 10 fields. | Global search uses the first 10 fields in the table's text_search list view that don't match the title or description criteria. For example, in the default text_search view for the Incident table, the number, opened, caller, priority, state, category, and assignment group fields satisfy the field list criteria. Global search displays the names and values for these fields in the search result field list. | | 3. Description | The description is the third line of the search results. This line is optional and may not appear for all search results. | Global search uses the first string field in the table's text_search list view that is not the title and is over 100 characters in length. If no field matches these criteria, the search results omit this line. For example, in the default text_search view for the Incident table, the description field satisfies the description criteria. Global search uses this field as the search result description. | [Table 1. Search result elements] {#text-search-view-formats-results__table_ypr_txk_rz} By default, the system uses the text_search list view for a table to format global text search results for that table. If a text_search view doesn't exist for the table, the system instead formats search results using the table's default form view. Implementers can specify which view the system uses to format search results by modifying the value of the glide.ui.text_search.view system property. * **[Default display fields for global search tables](https://www.servicenow.com/docs/Pe3XGaXlWu4~pNPgcauHLQ)** Multiple tables are enabled for global search in the base system. Each global search table has its own set of fields included in the table's default text_search list view. The system uses fields from this view to format global search results from these tables. **Related concepts** * [Global search displays a page of matching results](https://www.servicenow.com/docs/FGPXBTmaDhAIvE0txMHxww#global-search-polaris-ui "Global search displays a page of results that match your search, grouped by table.") * [Search settings filter and group global search results by table](https://www.servicenow.com/docs/zn9d~ZFRMivadBYDEtcl4g#search-settings-filter-group-table "Global search filters and groups matching results by table. You can configure search sources (in Next Experience UI) or search groups to define tables and groups for global search.") * [Global search displays exact matching records](https://www.servicenow.com/docs/Ao6o5gx6cCODI3Vji1CyMw#exact-matches-global-search "When your search exactly matches the Number field value for a record, global search takes you directly to that record, bypassing the search results page.") * [Global search displays your most recent search queries and results in Next Experience UI](https://www.servicenow.com/docs/sUZyRVl4mmOsVDwl6aBR3w "When you select the empty Unified Navigation search field, the system displays lists showing your most recent search queries and your most recently viewed search results. Select a Recently Searched query to repeat it, or select a Recently Viewed search result record to navigate to it.") **Related tasks** * [Set global text search properties](https://www.servicenow.com/docs/gODDu3C0WuXh9nFI7BvT7Q "Administrators can control how global text search behaves with system properties.") * [Set the preview limit for global or workspace search in Next Experience UI](https://www.servicenow.com/docs/JaHQv9fKcA9wNDKsh54VuA "Override the default limit of 5 preview results per search source on the Next Experience UI search results page for global or workspace search.") * [Hide per-table search result counts in Next Experience UI](https://www.servicenow.com/docs/k~LKbDlfN2aFJLOpnVkx9g "Suppress display of per-table search result counts in the Next Experience UI search results page.") * [Add a workspace application to the Unified Navigation search context menu](https://www.servicenow.com/docs/Krxw5jh27VWjTV2PFY5d2w "Enable users to view results for their Unified Navigation searches in workspace applications as well as in global search.") **Related reference** * [Global text search suggestions](https://www.servicenow.com/docs/uQF7yi1HoomG5fHGQhCi5A "Global text search offers two types of search suggestions.") **Related topics** * [Create and delete views](https://www.servicenow.com/docs/access?context=create-delete-view&version=yokohama&pubname=yokohama-platform-user-interface&ft:locale=en-US)