---
sourceDocument: Yokohama ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-administration
Release :
- yokohama
ft:locale :
- en-US
ft:publication_title :
- Yokohama ServiceNow AI Platform Administration
ft:clusterId :
- platadm
bundleId :
- platadm
workflow :
- Platform
---
# Reminder table
# Reminder table {#ariaid-title1}
Release version: Yokohama
Updated October 9, 2026
 2 minutes to read
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## Summary of Reminder table
The Reminder \[reminder\] table in ServiceNow enables automatic generation of reminders for task records.
It supports any table that extends the Task table, such as the Incident \[incident\] table.
This functionality helps users stay informed about upcoming task deadlines or important dates by sending reminders based on configurable criteria.
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## Key Features
* **Integration with Task-based tables:** Reminders can be created for any active task record, including incidents, by adding Reminders as a related list on the task form.
* **Access control:** By default, only administrators can create or modify reminders. To enable other users, create and assign appropriate create and read ACL rules with specified roles.
* **Configurable reminder timing:** The "Remind me" field allows selection of reminder times (15 minutes, 30 minutes, 1 hour, 2 hours) before the target date/time. Additional values can be added if necessary.
* **Date reference ("Before" field):** Reminders are triggered relative to a date field on the parent task, such as Due date or Follow up. Legacy fields like Activity due and SLA due cannot be used.
* **Flexible date field configuration:** Users can initially select Due date or Follow up, save the reminder, and then change the Before field to another valid date field on the parent task, provided that field has a value.
* **Notification methods:** Reminders can be sent via email or added to the Outlook calendar, accommodating different user preferences.
* **Customizable content:** The Subject field allows up to 100 characters for the reminder reason, and Notes can include up to 8000 characters for detailed comments.
## Practical Usage for ServiceNow Customers
ServiceNow customers can leverage the Reminder table to proactively notify users about critical task deadlines, improving task management and SLA adherence. Adding Reminders as a related list on task forms provides visibility and easy management of reminders. Adjusting access controls enables broader user participation in reminder creation. Configuring the "Before" and "Remind me" fields ensures reminders are sent at relevant times based on task schedules. Using the flexible notification methods, customers can ensure reminders fit their organizational workflows.
The Reminder \[reminder\] table provides a way to auto-generate reminders for a
task.
Any table that extends the Task table, such as the Incident \[incident\] table, can use the
Reminder \[reminder\] table.
You can add Reminders as a related list to the Incident form by opening the form context menu,
navigating to ConfigureRelated Lists, and then adding Reminders-\>Task.
By default, only an administrator can create or modify a Reminder record. To enable
non-administrators to create reminders, you must add create and read ACL rules to the Reminder
\[reminder\] table and specify the user's role.
Note:
You can only create reminders for active task records.
To access the Reminder table, type reminder.do in the filter navigator. {#reminder-table__table_ndl_xgh_vz__entry__2}
| Field | Description |
|:-|:-|
| Task | Refers to the parent task record. |
| User | Specifies the user who has logged in to the system. |
| Remind me | Specifies the time before which the reminder must be sent. Available values are: 15 minutes, 30 minutes, 1 hour, and 2 hours. You can add values to this field as required. Note: Internally in the system, the value is always converted to minutes and then stored in the Remind me field. |
| Before | Refers to a date field on the parent task record. Note: The Activity due and SLA due fields are legacy fields with an UNKNOWN value that you can't use. You can only use the Due date and Follow up fields. Note the following details about using the Before field. * The parent task record must have a value in the field you specify. For example, if you select Due date, the parent task record must have a value in Due date before you can save the reminder. * You can use a date field other than Due date or Follow up by performing the following steps: 1. Select either Due date or Follow upin the Before field. 2. Save the reminder. 3. Find the reminder in a list view using one of the following methods: * In the parent task record, configure the form, and then add Reminders as a related list. * Navigate to reminder.do and search for the reminder. {#reminder-table__ul_mcf_gzq_rwb} 4. In the list view, change the Before field value to a different date field from the parent task. Use the field name and make sure the field has a value. For example, enter work_start to use the Actual start field instead. Note that you can't make additional changes on the reminder form without changing the Before field value back to either Due date or Follow up. {#reminder-table__ol_p4n_yyq_rwb} {#reminder-table__ul_cyh_fyq_rwb} |
| Using | Specifies the method by which the reminder must be sent. Available options are: Send an Email and Outlook Calendar. |
| Subject | Specifies the subject or the reason of the reminder. Maximum number of characters allowed on this field is 100. |
| Notes | Provides a space where you can enter your comments regarding the reminder. Maximum number of characters allowed on this field is 8000. |
[Table 1. Reminder table]
{#reminder-table__table_ndl_xgh_vz}
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