---
sourceDocument: Yokohama Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-security

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Authenticator applications

# Authenticator applications {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use third party authenticator applications to generate temporary MFA pass
codes.

An authenticator application is third-party software that generates temporary pass-codes. You can use these pass-codes along with your password to login into an instance that requires multi-factor authentication (MFA).

If your administrator has enabled MFA on your instance, you see a prompt for a pass-code after entering your user and password during login.  
Note:  
Install an authenticator app such as Google Authenticator or Microsoft Authenticator on your mobile device before scanning the QR code. The QR code configures your authenticator app for this account; it does not install the app.

ServiceNow requires authenticator applications that support Time-based One-time Passwords (TOTP).  
ServiceNow tests MFA with the following authenticators:

* Google Authenticator
* Microsoft Authenticator
* LastPass Authenticator
* Authy
* FreeOTP
* Duo
* Okta Verify

{#mfa-auth-app__ul_dgx_rm3_zhb}  
Note:  
Other authenticators not listed might also be compatible, but are not tested by ServiceNow.